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NetSuite · 1 month ago

Senior Director, Product Management – Compute and AI Infrastructure, Outbound

Santa Clara, CA, United States

Full-time

Onsite

Director/Executive

10+ years exp

NetSuite is seeking a Senior Director to lead the Outbound Product Management organization for OCI’s Compute and AI Infrastructure portfolio. This role involves owning market insights, benchmarking strategy, and driving customer adoption programs while collaborating closely with various departments to enhance product performance and growth.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Perform continuous market, customer, and competitive analysis across cloud compute and AI infrastructure to inform roadmap, positioning, and investments

Establish an insights operating cadence and narrative that delivers timely, data-driven recommendations to OCI leadership

Define and execute end-to-end benchmarking strategy for competitive advantage across compute and AI workloads

Own benchmark program management: definitions, proof-of-concept plans, execution coordination, and publication

Align benchmark results with pricing, positioning, and field guidance

Build the product health and business analytics foundation: customer segmentation, growth funnels, top customer health, regional profitability, demand projections, and margin/COGS analysis

Generate dashboards and metrics that inform product performance and roadmap decisions; ensure data quality, repeatability, and auditability

Own adoption targets for newly launched services; design and execute structured adoption plays by segment, workload, and region

Identify friction points across the customer journey and partner with Product, Engineering, and Field to remove barriers and improve time-to-value

Own outbound communications for insights, benchmarks, and adoption programs, including PR plans, technical blogs, and analyst briefings in partnership with Comms/Marketing

Ensure message consistency and alignment with OCI priorities across internal and external channels

Hire, mentor, and lead a high-performing PM team; set goals, define operating mechanisms, and foster a customer-centric, data-driven culture

Standardize best practices for research, benchmarking, analytics, and enablement across the portfolio

Qualification

Product ManagementMarket AnalysisData AnalyticsBenchmarking StrategyCustomer SegmentationCustomer Journey MappingTeam LeadershipCommunication SkillsTechnical Writing