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Aravo Solutions · 2 months ago

Senior Project Manager- SaaS Implementation

Irving, Texas, United States

Full-time

Hybrid

Senior Level

Aravo Solutions, Inc. provides leading third-party risk management solutions powered by intelligent automation software. The Sr. Project Manager will manage software deployments, build strong client relationships, and ensure project success through effective communication and leadership.

Enterprise SoftwareManagement Information SystemsSaaSSoftware

Culture & Values

Responsibilities

Lead end-to-end SaaS implementation projects, ensuring timely and successful delivery

Build and maintain strong client relationships, serving as a trusted advisor throughout the implementation process

Communicate effectively with clients and internal stakeholders to align expectations and resolve challenges

Proactively identify and evaluate the risks associated with implementation activities and take appropriate action to control/mitigate the risks and keep projects on track

Demonstrate a strong sense of ownership in delivering successful implementations and ensuring client satisfaction

Drive projects forward, influence stakeholders, and lead teams with confidence

Provide immediate visibility into project risks knowing when to escalate internally and with customer’s executive sponsorship as appropriate

Ensure the quality of the implementation meets or exceeds industry standards and customer expectations and leads to client satisfaction and referenceable clients

Proactively share insight with other departments gained from both current and prior project management experience

Provide dynamic leadership to cross-functional teams, ensuring collaboration and accountability

Monitor project performance, track key metrics, and report on progress to leadership

Identify opportunities for continuous improvement of project implementations, enhancing efficiency and client satisfaction

Mentor and develop less experienced project managers by fostering a culture of continuous learning and professional growth

Qualification

SaaS implementationClient relationship managementProject managementRisk managementCommunication skillsProblem-solving skillsLeadership skillsCross-functional collaboration