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Independence Blue Cross · 1 month ago

Senior Operations Specialist

Philadelphia, Pennsylvania

Full-time

Onsite

Senior Level

Independence Blue Cross is committed to enhancing the health and well-being of the communities they serve. The Senior Operations Specialist is responsible for auditing, analyzing, and improving processes while providing troubleshooting and problem resolution support for audits and adjustments.

Health CareHealth InsuranceInsuranceMedical

H1B Sponsor Likely

Responsibilities

Auditing, analyzing, testing, documenting decisions and actions, and interfacing with internal and external areas from inception to conclusion for assigned projects and tasks

Identify & communicate opportunities for process improvements and automation by analyzing current policies, procedures, and processes

Troubleshooting & problem resolution support for issues related to internal & external audits, adjustments, and accumulators, engaging subject matter experts, as needed

Makes decisions based on standard policies and operating procedures

Consults with management and obtains approval before deviating from standard policies and operating procedures

Has working knowledge and experience in own discipline

Continues to build knowledge of the organization, processes and customers

Performs a range of mainly straightforward assignments

Uses prescribed guidelines or policies to analyze and resolve problems

Receives a moderate level of guidance and direction from more senior level roles

Qualification

Process improvementAuditingProblem resolutionCustomer commitmentTeamwork

Required

Auditing, analyzing, testing, documenting decisions and actions, and interfacing with internal and external areas from inception to conclusion for assigned projects and tasks

Identify & communicate opportunities for process improvements and automation by analyzing current policies, procedures, and processes

Troubleshooting & problem resolution support for issues related to internal & external audits, adjustments, and accumulators, engaging subject matter experts, as needed

Makes decisions based on standard policies and operating procedures

Consults with management and obtains approval before deviating from standard policies and operating procedures

Has working knowledge and experience in own discipline

Continues to build knowledge of the organization, processes and customers

Performs a range of mainly straightforward assignments

Uses prescribed guidelines or policies to analyze and resolve problems

Receives a moderate level of guidance and direction from more senior level roles

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app

Company

Independence Blue Cross

Glassdoor3.5

The leading health insurer in southeastern Pennsylvania. It is a sub-organization of Independence Blue Cross.

Founded in 1938

Philadelphia, Pennsylvania, USA

5001-10000 employees

https://www.ibx.com

H1B Sponsorship

Independence Blue Cross has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (2)

2023 (6)

2022 (2)

2021 (6)

2020 (1)