Apex Energy Solutions · 1 month ago
Project Manager (In-Training)
US-OH-Dayton
Full-time
Onsite
Entry, Mid Level
2+ years expApex Energy Solutions is a company focused on home improvement, and they are seeking a Project Manager (In-Training) to lead their division team. This role involves managing operational goals, fostering teamwork, and ensuring customer satisfaction in the execution of exterior home improvement projects.
ConsumerConsumer GoodsMarketingSales
Responsibilities
Lead, Monitor, Coach, and hold your division team Accountable in the successful execution and attainment of our operational goals (customer experience, revenue, cost of goods, accounts receivable, product service, recruiting) within our core exterior home improvement products (windows, sunrooms, doors, siding)
Monitor and manage our key business reports, dashboards, and key performance indicators including but not limited to: Uninstall Reporting, AR, WIP, COGs, Service Reporting, Stage Payments, Cycle Times. Execute and maintain company policies and procedures
Proactively manage customer satisfaction and resolve customer concerns. Regular and systematic customer updates including but not limited to: sales/measure to product ordered/received/time to schedule, product service and post installation follow-up. Respond within 24 hours to customer inquiries including assigned tasks, emails, and phone calls. Personally visit customers that have filed Guild Quality/BBB/AG Complaints and resolve the concerns quickly with Regional Manager/ Regional Operations Manager’s input and or approval
Monitor and manage COGs, inventory, accruals, job costing, all invoicing, and big box store purchases. Within each product, verify cost of labor and material for employees and subcontractors to achieve division profitability expectations
Coach and foster teamwork, accountability, and trust within the operations team. Build positive collaboration among operations, sales and centralized teams. Recognize employee excellence and celebrate goal achievements. Identify underperformers, hold accountability, and implement training as required
Responsible and accountable for division capacity, forecasting, revenue and service. Ensuring staffing and training to achieve measure, installation and service requirements and objectives. Accurately forecasting by timely ordering, scheduling, updating system information, warehouse inventory and managing factory expected ship dates. Follow company installation revenue policies to achieve 100% completion, 100% payment, COC received, and customer post-installation communication
Qualification
Required
Associate's degree in a related field or equivalent experience
2-5 years of relevant experience, preferably in the construction/remodeling industry
Ability to supervise and train others and create and organize schedules
Creative and practical problem-solving/critical-thinking skills
Excellent written and verbal communication skills
Computer software competencies (MS Office 365)
Valid DL and clean driving record
Benefits
Health, dental and disability insurance
Flexible spending account
401K
Paid vacation
Holidays
Company provided truck, tools, gas card & phone allowance
Medical/dental/vision/disability coverage
Flex spending account
Company
Apex Energy Solutions
A pioneering dealer for next-generation windows and eco-friendly building products, Apex Energy Solutions serves homeowners who value and love the place they call home.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2020-11-01Acquired
Leadership Team
B
Bryan Kenney
Director of Operations
Company data provided by crunchbase