Zipline · 2 hours ago
Site Operations Intern (Summer 2026)
Zipline is on a mission to transform the way goods move by building an instant logistics system. The Site Operations Intern will focus on designing, optimizing, and maintaining workflows that enable seamless partner onboarding and operations, contributing to the company's mission of equitable access to critical healthcare supplies.
DeliveryDronesElectric VehicleHome Health CareLogisticsRoboticsSupply Chain Management
Responsibilities
Design, develop, and implement internal business processes - examples include document change management system and system for collecting subjective customer feedback
Map out existing processes to understand their flow and identify inefficiencies
Identify process bottlenecks and inefficiencies, and recommend solutions for continuous improvement
Collaborate with the Product, Enterprise Systems, Customer Success, and engineering to implement workflows
Monitor process performance, track key metrics, and report on process outcomes
Document and maintain up-to-date process workflows, guidelines, and SOPs
Qualification
Required
Experience in project management, operations, or related roles, preferably in a fast-paced or complex environment
Proven track record of working with product, engineering, and customer success teams to align processes with business goals
Strong communication and stakeholder management skills to drive collaboration and alignment
Practical experience in analyzing, mapping, and reengineering workflows
Ability to gather, analyze, and interpret data to inform process improvements and measure success
Strong organizational skills to manage multiple initiatives and ensure process documentation is comprehensive and accessible
Reliable vehicle access to travel to our test sites
Willingness to travel 1-2 times to out of state commercial sites
Benefits
Housing stipend
Overtime pay
Relocation support
Paid sick time
And more
Company
Zipline
Zipline designs, manufactures, and operates drones to deliver vital medical products.
Funding
Current Stage
Late StageTotal Funding
$1.92BKey Investors
Tiger Global ManagementU.S. Department of StateScottish Mortgage Investment Trust
2026-01-21Series Unknown· $600M
2025-11-25Grant· $150M
2024-06-01Series G· $350M
Leadership Team
Recent News
felicis.com
2025-12-26
Company data provided by crunchbase