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MarinHealth · 2 days ago

Telecommunications Operator, PBX, Full-Time, Evenings

Greenbrae, CA

Full-time

Onsite

Entry Level

$29.56/hr - $41.38/hr

1+ years exp

MarinHealth is an integrated, independent healthcare system with a commitment to innovation and quality care. The Telecommunications Operator is responsible for managing communication systems, including routing calls and handling emergency situations, ensuring effective communication within the hospital.

Emergency MedicineHealth CareHospitalHospitalityMedicalNon ProfitService IndustryWellness

Responsibilities

Operates attendant console to route incoming calls and place outgoing calls

Facilitates telephone, paging and two-way radio communications for all hospital employees and patients

Initiates appropriate response personnel for various emergency situations

Problem-solves pager issues for hospital staff

Qualification

PBX operationCustomer serviceInterpersonal skillsTime managementComputer skillsEnglish communicationTeamworkProblem-solving

Required

High school diploma (or GED) or equivalent required

1-2 years experience as a PBX operator or Customer Service Rep in a high volume call center environment

Ability to communicate clearly with good command of English language

Excellent interpersonal and customer relations skills

Enthusiastic customer service and ability to work within sensitive areas tactfully and diplomatically is essential at all times

Must be capable of independent, reasoned decision-making, functioning within standard operating procedures and within scope of responsibility

Ability to work in teams in which all members are mutually accountable

Capable of organizing multiple tasks and using good time management and attention to details

Personal computer (W2000/MS Office) skills required

Preferred

Previous Hospital Switchboard Experience

Company

MarinHealth

MarinHealth includes three major entities – a hospital, foundation, and network of expert clinicians – and our combined offering provides North Bay residents with a wide spectrum of high quality services from health and wellness education to diagnosis to advanced treatment and beyond for injuries and illness of all kinds.

Founded in 1952

Greenbrae, California, USA

1001-5000 employees