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Temple University · 1 month ago

Event Operations Coordinator

Philadelphia, PA

Full-time

Hybrid

Entry, Mid Level

$45K/yr - $50K/yr

2+ years exp

Temple University is seeking an Event Operations Coordinator for its Student Activities Department. This role involves comprehensive management and coordination of event services, ensuring seamless logistics and high-quality customer service for various university and external events.

Responsibilities

Provides comprehensive management and coordination of event services within the Student Faculty Center (SFC), Medical Education and Research Building (MERB), and designated outdoor locations on the Health Sciences Center (HSC) campus

Ensures seamless coordination of the event lifecycle, from intake and scheduling to execution and billing, serving student organizations, university departments, the Temple Health System, and external partners

Leads day-to-day event logistics, student staff supervision, and event operations while ensuring consistent, high-quality customer service and effective use of campus systems and resources

Oversees marketing and communication efforts that enhance the visibility and accessibility of SFC event spaces

Performs other duties as assigned

Qualification

Event managementAV equipment troubleshootingMicrosoft Office Suite25LiveSocial TablesStaff management softwareCustomer service skillsInterpersonal skillsOrganizational skillsCommunication skills

Required

Bachelor's degree

At least 2 (two) years of directly related, professional experience in Student Center Operations, Hospitality, Conferences and Event Services or related field

An equivalent combination of education and experience may be considered

Excellent interpersonal skills, along with the ability to effectively interact with a diverse population of students and staff

Demonstrated customer service and organizational skills

Proficiency in Microsoft Office Suite and Windows OS

Ability to handle confidential matters with discretion

Demonstrated ability to set priorities, coordinate multiple projects, and meet deadlines in a fast-paced environment

Excellent organizational skills and the ability to work independently and efficiently

Ability to translate and communicate the mission of a complex, urban university

Ability to persuasively represent University goals to various constituency groups

Intensive concentration and excellent listening skills

Ability to multi-task and focus on completion of tasks and objectives while under stress of demanding work schedule

Must maintain a positive and objective approach and attitude, even when confronted with difficult situations

Preferred

Experience in a University environment preferred

Experience with 25Live, Social Tables, and similar events management software

Experience in operating and troubleshooting AV equipment and computers/smart room technology a must

Background in events management, University Conferences, Student Center/Student Union operations or programming, Student Activities, or related field

Experience with staff management software such as When to Work, Slack, Canvas, and Kronos

Benefits

A hybrid work schedule

Full medical, dental, vision coverage

Paid time off

12 Paid Holidays

Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE

A generous retirement plan and so much more!

Company

Temple University

Glassdoor4.0

As the largest university in one of the nation’s most iconic cities, Temple educates diverse future leaders from across Philadelphia, the country and the world who share a common drive to learn, prepare for their careers and make a real impact.

Founded in 1884

Philadelphia, Pennsylvania, US

5001-10000 employees