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Sound Transit · 3 days ago

Senior Business Systems Administrator - Project Management Information Systems

Seattle, WA

Full-time

Hybrid

Senior Level

$97K/yr - $201K/yr

6+ years exp

Sound Transit is responsible for public transportation in the region, and they are seeking a Senior Business Systems Administrator to optimize their Project Management Information Systems. The role involves managing administrative processes, ensuring data integrity, and supporting user access across the agency.

Public TransportationRailroadTransportation

Work & Life Balance

Responsibilities

Establish, document, and maintain administrative processes to support PMIS operations

Manage and monitor complex user access and permission structures across multiple stakeholder groups

Safeguard system data integrity and ensure consistency between PMIS and interfacing enterprise systems

Represent long-term operations and support considerations during implementation, upgrades, and enhancements

Develop and deliver training standards and practices for both internal and external PMIS users

Prepare, update, and maintain training materials, job aids, and system documentation

Provide hands-on user support, troubleshooting, and coaching to promote adoption and consistent use

Partner with IT, project controls, and business units to ensure system alignment with business requirements

Identify opportunities to streamline workflows, enhance usability, and standardize practices

Participate in planning and decision-making for PMIS enhancements, roadmap, and lifecycle management

Monitor system performance and coordinate with IT resources for issue resolution

Develop system using policies, guidelines, and governance standards

Serve as subject-matter expert for PMIS administration, advising leadership and stakeholders on system capabilities and limitations

Provide departmental support on PMIS-related matters; prepare and deliver reports, system documentation, and correspondence as requested

Represent Sound Transit and the PMIS group in professional and industry forums to stay current on emerging practices and technologies

Monitor and integrate relevant industry trends, standards, and system developments into agency practices

Ensure consistent and effective application of agency policies, system governance standards, and compliance with applicable laws and regulations

Champions and models Sound Transit's core values and demonstrate values-based behaviors in everyday interactions across the agency

Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy

It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees

It is the responsibility of all employees to integrate sustainability into everyday business practices

Other duties as assigned

Qualification

Business Systems AdministrationUser Access ManagementData Integrity ManagementTraining DevelopmentITIL Foundation CertificationProject Management CertificationSystem IntegrationAnalytical SkillsChange Management KnowledgeCommunication SkillsProblem-Solving Skills

Required

Bachelor's degree in Information Systems, Computer Science, Business Administration, Project Management, or a closely related field

Six years of progressively responsible experience as a business systems administrator, enterprise application specialist, or in project management systems support

Demonstrated experience managing user access/permissions, ensuring data integrity, and supporting enterprise-level system administration

Valid state driver's license

Preferred

ITIL Foundation Certification

Microsoft Certified: Power Platform, Azure Administrator, or similar credential

PMP (Project Management Professional) or CAPM (Certified Associate in Project Management)

Certification in data governance or information security (e.g., CIPP, CISSP)

Knowledge of Project Management Information Systems (e.g., Kahua, Oracle Primavera Unifier, e-Builder, Procore, or comparable platforms)

Understanding of capital program/project controls, including cost management, scheduling, and reporting

Familiarity with database structures, APIs, and system integration practices

Ability to facilitate workshops, deliver presentations, and influence stakeholders

Knowledge of change management methodologies for technology adoption in large organizations

Benefits

Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.

Long-Term Disability and Life Insurance.

Employee Assistance Program.

Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).

Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.

Parental Leave: 12 weeks of parental leave for new parents.

Pet Insurance.

ORCA Card: All full-time employees will receive an ORCA card at no cost.

Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.