IDEXX · 1 day ago
Financial Shared Services Associate
Westbrook, ME
Full-time
Hybrid
Entry Level
$25/hr - $25/hr
2+ years expIDEXX is an innovation leader in various industries, dedicated to improving the health and well-being of companion animals, ensuring safe drinking water, and protecting livestock. The Financial Shared Services Associate will manage the lifecycle of customer and vendor data, audit for accuracy, and assist in business process improvements to enhance service delivery.
BiotechnologyHealth CareLivestockVeterinary
Hiring Manager
Carie Ewen
Responsibilities
You will manage new CAG Instrument Order lifecycle; i.e. contract review, SAP data entry, point of sale IDEXX Care Plus, scheduling and coordination with Sales & FSRs
You will create and maintain equipment service contracts; i.e. IDEXX Care Plus(ICP), Extended Maintenance Agreements (EMA) contracts and DELL hardware renewals
You will research and maintain equipment master file data
You will review and process customer credit and debit transaction types; performing research and seeking approvals as needed
You will audit and validate data for accuracy and ensure adherence to established guidelines and procedures
You will assist in the design, development, and testing of new and changing functionality within related support systems
You will understand and support the needs and processes throughout IDEXX Lines of Businesses (LOBs) to provide a level of service which exceeds the customers’ expectations
You will identify, elevate, and contribute to business process improvement initiatives
You will create and maintain process documentation including work instructions and guidance documents
You may be asked to perform other duties as assigned
You will adhere to and model the IDEXX Purpose & Guiding Principles
Qualification
Required
High school diploma or 2-3 years of equivalent experience
Data entry skills, including accuracy and speed in a fast-paced, time-critical environment
Ability to work with variety of systems and databases
Detail-oriented, patient and thorough
Good customer service skills, with ability to exchange information with wide variety of people
Verbal and written communication skills
Organized with ability to multi-task
Ability to work both individually and as a team player
PC skills, including Microsoft Office
Preferred
Associates degree preferred
SAP knowledge preferred
Benefits
Health / Dental / Vision Benefits Day-One
5% matching 401k
Financial support
Pet insurance
Mental health resources
Volunteer paid days off
Employee stock program
Foundation donation matching
Company
IDEXX
10,000+ people, one global focus - enhancing the health and well-being of pets, people, and livestock We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job.
10001+ employees
H1B Sponsorship
IDEXX has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (18)
2023 (20)
2022 (28)
2021 (21)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
unknown1991-06-21IPO
1984-01-01Seed
Leadership Team
Sharon Underberg
Executive Vice President, General Counsel and Corporate Secretary
Angie DeRusha
Director Global Marketing Strategy
Recent News
2026-01-03
Venrock
2025-12-05
Company data provided by crunchbase