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Turning Stone Enterprises · 6 hours ago

Director of Revenue Management

Verona, NY

Full-time

Onsite

Director/Executive

$150K/yr - $150K/yr

7+ years exp

Turning Stone Enterprises is seeking a strategic, analytically driven Director of Revenue Management to lead revenue strategy across their diverse hotel portfolio. In this high-impact role, you’ll shape pricing, forecasting, and inventory strategies that maximize profitability while building a strong long-term occupancy base.

EventsFood and BeverageHospitality

Responsibilities

Directs the development of pricing and inventory strategies for all hotel properties, tailored to each brand's unique positioning, to optimize profitability while preserving our brand standards

Provides accurate forecasts of revenue, occupancy, average daily rate, and variances to budget; evaluates business performance against key performance indicators, and delivers actionable recommendations to optimize profitability while preserving our brand standards

Conducts competitive set analyses and market trend evaluations to ensure Turning Stone hotels remain positioned favorably to key competitors

Manages revenue strategy meetings with property leadership to align tactics and strategy

Partners closely with the Sales, Hotel Operations, Casino Marketing, Player Development, Gaming, and Golf teams to evaluate, negotiate, and price business, balancing profitability with establishing a solid base of occupancy up to 6 years into the future while preserving our brand standards

Conducts displacement and profitability analyses for group and convention business, ensuring optimal contribution to overall enterprise results

Collaborates with Sales leadership on pace management, convention calendar optimization, and long-term group contracting strategies

Aligns group pricing and inventory strategies with transient demand to maximize overall enterprise value

Analyzes pickup, pace, and booking patterns to optimize transient, group, and package revenue

Develops monthly and quarterly performance reports with insights and recommendations to improve long-term strategies

Oversees displacement analysis for group and transient business (conventions, tour & travel, casino events, and golf groups) to maximize profitability while preserving our brand standards

Directs channel management strategy, ensuring an optimal mix of direct, online travel agency, casino, and group business while preserving our brand standards

Partners with Enterprise Marketing and Digital teams to enhance website conversion, optimize promotions, and strengthen loyalty channels

Maintains strategic relationships with key third-party partners and technology providers, including Duetto

Works dynamically, in real time, with the Group Sales Team to provide optimal room rate guidance in support of RFP responses. This role will act as a business partner to the Group Sales team

Works closely with Engagement & Loyalty (player development), Finance, and Hotel Operations (hospitality, golf & spa) to ensure revenue strategies align with enterprise goals

Partners with the Marketing and Engagement & Loyalty teams to build demand-driving promotions while safeguarding rate integrity

Advises senior leadership on strategic initiatives, promotions, and future price strategies

Leads, supervises, and mentors the existing Revenue Optimization Analyst; fosters a culture of data-driven decision making, accountability, and continuous improvement

Provides training and development on revenue management systems, forecasting, and reporting tools

Champions collaboration across all properties to ensure consistent adoption of best practices

Develops standardized revenue management processes, policies, and supporting tools to improve efficiency and decision quality

Evaluates and implements new technologies to enhance forecasting, reporting, and data visualization capabilities

Facilitates enterprise-wide revenue strategy discussions, including cross-business initiatives such as promotions, comps strategy, and enterprise budgeting

Supports ancillary revenue optimization opportunities across the enterprise, including package design and cross-sell strategies tied to gaming, golf, spa, and entertainment

Qualification

Revenue Management ExpertiseAnalytical SkillsRevenue Optimization SystemsBusiness Intelligence ToolsHotel Operations KnowledgeFinancial AcumenSQL ProficiencyCollaboration SkillsStrategic LeadershipCommunication SkillsAttention to DetailTeam LeadershipIntegrity

Required

Bachelor's degree in Business, Hospitality, Finance, Analytics, or related field; Master's degree preferred

7+ years of progressive experience in hotel revenue management or analytics, including direct responsibility for multi-property or resort portfolio performance

Expertise with revenue optimization systems (Duetto or equivalent)

Strong proficiency with business intelligence and reporting tools (SQL, Power BI, Excel)

Deep understanding of hotel, resort, and casino operations and their impact on revenue performance

Proven success in partnering with Sales teams to evaluate and secure long-term group business (up to 6 years out) that balances profitability and baseline occupancy

Proven ability to communicate effectively with executive leadership and cross-functional teams

Exceptional analytical skills, financial acumen, and attention to detail

Ability to manage multiple priorities, lead a team, and deliver results in a fast-paced environment

Must maintain confidentiality and demonstrate integrity in all business dealings

Ability to stand/walk for long periods of time and lift up to 11 - 20 pounds