First Business Bank · 1 month ago
Banking Support Associate
First Business Bank is a Top Workplaces USA company that prioritizes people and client satisfaction. The Banking Support Associate plays a key role in servicing the banking portfolio, focusing on client onboarding, managing documentation, and executing product setup and maintenance.
Financial Services
Responsibilities
Deliver Exceptional Customer Service – Treasury Management
Prepare New Account and Maintenance Documents with Accuracy
Perform Banking Transactions with Accuracy
Perform Other Duties as Assigned
Qualification
Required
Associate's degree in business related field or equivalent work experience
Strong organizational and multitasking skills, with the ability to meet strict deadlines
Excellent written and verbal communication skills
Proficiency in Microsoft Office and familiarity with Salesforce or similar CRM systems
Ability to handle confidential information with discretion
Preferred
Prior cash handling and customer service experience
Benefits
Comprehensive Health, Dental, and Vision plans
Competitive compensation, with a focus on professional development and internal mobility
Paid vacation time (15 days minimum per year)
Paid sick leave (6 days per year)
1 day paid volunteer time
10 paid holidays (annually)
Paid parental leave
401(k) program with company matching, plus additional profit sharing contribution
Performance based annual incentive program
Free and confidential Employee Assistance Program
Wellness programs
Education Assistance Program
Employee Stock Purchase Program
Plus many other perks and benefits!
Company
First Business Bank
First Business Bank offers business banking, commercial banking, specialty finance, private wealth, and consulting to banks. Member FDIC.
Funding
Current Stage
Public CompanyTotal Funding
$77.5M2023-10-03Post Ipo Debt· $15M
2022-03-04Post Ipo Equity· $12.5M
2022-03-04Post Ipo Debt· $20M
Recent News
2026-01-08
Startup and Tech News - Madison Startups
2025-10-31
2025-10-31
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