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Revyse · 4 weeks ago

Senior Program Manager, Risk and Compliance

United States

Full-time

Remote

Senior Level

5+ years exp

Revyse is a fast-moving, early-stage tech company that helps multifamily operators discover the best vendor partners and manage contracts and compliance. They are seeking a Senior Program Manager, Risk and Compliance to optimize their vendor credentialing product by assessing and updating frameworks and workflows, translating customer requirements into actionable programs, and ensuring compliance with risk and insurance standards.

Property ManagementPropTechSoftware

Responsibilities

Update and inform systems to evaluate vendors according to each client’s risk tiers, insurance requirements, and compliance policies

Translate customer-driven risk and insurance requirements into effective platform rules, workflows, and communications

Develop reusable templates, policies, endorsement libraries, and guides for both internal teams and Revyse customers, always aligning with customer-specified standards

Help optimize requirements and workflows to ensure vendors meet the standards set by our clients

Track, document, and report on compliance with customer-defined insurance requirements for each vendor type

Review exception requests for insurance requirements, documenting repetitious risk acceptance decisions, and suggesting updates to customer requirements to streamline vendor approvals

Facilitate and support the client’s exception review process, ensuring all documentation is captured and decisions are logged per client policy

Collaborate with our Services Team to ensure smooth vendor enrollment and review of requirements

Provide tools, playbooks, and best practices that make it easier for property teams to monitor and enforce their standards

Review and analyze vendor agreements to ensure customer-required risk provisions (like insurance, indemnity, or hold harmless) are clearly reflected

Collaborate with customer’s legal counsel to negotiate favorable contract terms that align with risk management objectives

Establish protocols for reviewing and approving non-standard vendor agreement terms

Ensure vendor agreements and provisions comply with regulatory requirements and state-specific requirements for work such as construction, maintenance, and service contracts

Monitor evolving regulatory requirements impacting vendor licensing and insurance and keep clients informed of potential impacts

Maintain compliance documentation and support audit readiness across client portfolios

Maintain current knowledge of insurance regulations, including additional insured and waiver of subrogation requirements

Partner with legal counsel to address complex liability and indemnification scenarios

Ensure platform compliance with state-specific contractor licensing and permit requirements

Partner with CX, Product, and Ops to ensure platform logic and communications reflect client standards

Serve as an internal subject matter expert on vendor credentialing and insurance requirements, providing support to both customers and internal teams

Help educate property managers and vendors on best practices, requirements, and process updates

Work with insurance carriers to streamline certificate of insurance (COI) verification processes

Present risk metrics and vendor compliance trends to executive leadership

Support sales teams with risk management expertise during client presentations and RFP responses

Analyze data to recommend enhancements to workflows, rules, or resources that make it easier for clients to manage risk

Develop regular reports on vendor compliance rates, exception trends, and exposure metrics, aligned to client requirements

Analyze vendor incident data to identify patterns requiring policy or process adjustments

Establish benchmarking metrics for vendor risk management across the portfolio

Qualification

Risk managementInsurance complianceVendor credentialingContract reviewCommercial insurance knowledgeRisk assessment frameworksAnalytical skillsEntrepreneurial mindsetWritten communicationStrategic thinkingProblem-solving

Required

5+ years in risk management, insurance compliance, credentialing, or contract review - ideally in the property management, construction, or vendor management space

Deep knowledge of commercial insurance products, coverages, COIs (including endorsements, waivers, and common pitfalls), and agreement review

Proficiency in risk assessment frameworks (as implemented for client policies), credentialing or contract management platforms, and insurance certificate tracking

Experience supporting or implementing risk management frameworks for enterprise clients

Experience designing repeatable, documented processes for high-compliance or regulated workflows

Strong written communication skills. You'll be drafting guides, rules, and process docs constantly

A calm, confident approach to solving problems in messy, high-urgency situations

Strong strategic thinking and analytical skills, with the ability to execute in a fast-paced, dynamic environment. You can identify what needs to be done, and then you can get it done. Easy-peasy

Entrepreneurial mindset with a willingness to roll up your sleeves and take complete ownership of initiatives in a startup environment

Preferred

Ideal candidates have worked with marketplaces, proptech platforms, insurtech, or SaaS companies with managed services, and you've scaled or built the operational backbone for a compliance product

Benefits

Collaborative remote-forward work environment with a SUPER passionate and talented team.

Trust falls are part of our DNA. We don’t think it’s weird or awkward to care about our well-being at work - we value each other as individuals and are energized by the idea of understanding our colleagues on a deeper level.

Our leadership philosophy is to over communicate, always. We’re transparent about company goals and opportunities.

We believe that 100% of the organization should understand and be accountable to the vision and strategy.