Staff AI Innovation Engineer, Employee Experience jobs in United States
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Airbnb · 3 days ago

Staff AI Innovation Engineer, Employee Experience

Airbnb is a global company that has transformed the way people connect through unique stays and experiences. In this role, you will architect the next generation of Airbnb’s internal operating system by designing and building intelligent, AI-powered solutions to enhance employee experience and streamline workflows.

HospitalityMarketplaceMobile AppsPropTechTravelTravel Accommodations
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Translate employee and manager workflows into well-defined AI product opportunities
Rapidly prototype and test working solutions (LLM agents, workflow automations, microapps, embedded tools, etc.)
Architect systems integrations across our HR tech stack (Workday, Greenhouse, Qualtrics, Airtable, RightAnswers, Asana, and more)
Lead discovery sessions with stakeholders to uncover automation and augmentation opportunities
Evaluate third-party AI tools and determine build vs. buy options
Design and execute fast-cycle pilots across knowledge management, decision support, communications, and resource planning
Define success metrics, measure impact, and iterate based on user feedback
Translate complex AI architectures into clear narratives that help stakeholders understand value and adoption paths
Ensure alignment with Airbnb’s privacy, security, and ethical AI guardrails Continuously evolve EX’s AI strategy as organizational needs and technologies shift

Qualification

AI/ML product developmentSystems architecturePrototyping skillsPrompt engineeringData-informed decision makingVisual communicationNarrative communicationCollaboration

Required

9+ years in product management, AI engineering, and/or platform architecture, with hands-on experience building and launching AI/ML-powered products
Proven 0→1 builder with extensive experience developing GenAI prototypes, tools, and platforms from scratch
Ability to produce functional prototypes (using Claude Code or similar) within hours and stakeholder-ready demos within days
Strong systems-thinking skills with the ability to map complex workflows, diagnose root causes, and design buildable solutions
Expertise in prompt engineering, context orchestration, and adapting LLM behavior to different users, workflows, and decision contexts
Data-informed decision-maker who can define success criteria, measure ROI, and refine models and workflows
Skilled in communicating technical concepts to non-technical audiences
Highly collaborative, systems-oriented, and adept at connecting dots across people, tools, and processes
Strong visual and narrative communication skills (Figma, Miro, slideware)

Preferred

Portfolio of prototypes or relevant 0→1 work preferred but not required

Benefits

Bonus
Equity
Benefits
Employee Travel Credits

Company

Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet.

H1B Sponsorship

Airbnb has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (234)
2024 (176)
2023 (160)
2022 (270)
2021 (250)
2020 (274)

Funding

Current Stage
Public Company
Total Funding
$6.44B
Key Investors
VERSO CapitalJP Morgan ChaseFirstMark
2020-12-10IPO
2020-04-14Debt Financing· $1B
2020-04-06Private Equity· $1B

Leadership Team

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Brian Chesky
Co-founder & CEO
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Nathan Blecharczyk
Co-founder / Chief Strategy Officer
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Company data provided by crunchbase