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Ascend Federal Credit Union · 1 month ago

Physical Security Assistant

US-TN-Tullahoma

Full-time

Onsite

Entry Level

1+ years exp

Ascend Federal Credit Union is the largest credit union in Middle Tennessee and is focused on providing rewarding career opportunities. The Physical Security Assistant will provide guidance and support on physical security issues, assist in investigations, and monitor security systems to ensure the safety of the credit union and its members.

BankingConsumer LendingFinanceFinancial ServicesLendingRetirement

Responsibilities

Provide independent decision making and takes steps necessary to mitigate physical security concerns for the credit union

Assist the AVP of Security with investigations regarding robbery, property damage or any physical security threat

Responsible for monitoring reports generated by the credit union's alarm monitoring company and follow-up on any oddities

Provide specialized support to the Branch Supervisors/Managers relevant to physical security equipment, programs and software

Provide ongoing feedback for improvements of physical security at our financial centers and assist with implementation of improvements as needed

Assist with security audits at financial centers. Use independent judgment as to financial center's compliance with physical security policies/procedures

Perform due diligence, gather vendor information and server as a liaison for insurance (i.e. property and business liability, business auto, CU bond and plastic card management)

Analyze performance due diligence and be the liaison with security vendors (i.e. electronic security equipment, cash management companies, alarm monitoring company, janitorial services, etc.)

Maintain high level working knowledge of the credit union's surveillance and access control systems. Must be able to retrieve photos and video based on transaction time, location and employee information

Provide Loomis ICO/Cash Order support to branch personnel and the Accounting Department

Responsible for setting up/deleting employee key cards within the access control system

Oversee the health and retention of all CCTV equipment on a daily basis

Place service tickets for physical and electronic security equipment, machines, software and CCTV, as needed

Responsible for the transfer or removal of physical and electronic security access upon termination or transfer of employees

Conduct a quarterly audit of vendor access and manage vendor access to physical locations. Maintain background checks and logs of all vendor access, as necessary

Provide extra monitoring and implementation of access to physical security alarm panels

Assist the AVP with projects pertaining to physical security (i.e., new builds and retrofits)

Assist the branches with quarterly security audits

Update and create robbery kits, as necessary

Assist the AVP of Security with abusive and irate members

Gather sufficient information to allow a trustworthy assessment of risks and benefits of alternative approaches to any decision. Remain focused on objectives and consider the short-term and long-term impact of decisions and keep objectives in mind throughout the process

Prepare written communication through clear, organized and timely manner

Assist the AVP of Security in accomplishing departmental objectives, training team members on physical security risks, threats and awareness and identifying risk mitigation based on notifications received internally and externally

General record retention

Read all internal publications, including HUB and Possibilities

Perform other duties as required or assigned

Qualification

Physical security knowledgeSurveillance systemsCritical thinkingMicrosoft OfficeCommunication skillsTactPoiseOrganizational skills

Required

Two years college or equivalent experience

1-3 years of similar or related experience is required

Ability to use critical thinking skills in order to break down problems, gather information and stay focused on objectives and an effective efficient manner

Ability to organize and prioritize work

Must possess a high degree of poise and tact to represent the credit union positively in outside contacts and employees

Possess excellent verbal and written communication skills

Possession of valid, unrestricted driver's license

Working knowledge of computer programs including Microsoft Windows, Word, Excel, Outlook, and internet

Must be able to operate or have the ability to be trained to operate related office equipment, including calculators, computers terminal, multifunction copier, telephone, fraud fighter, and typewriter

Regular and reliable attendance is required