Intrado · 1 day ago
Senior Sales Account Executive
Intrado is dedicated to saving lives and protecting communities through advanced emergency services. The Senior Sales Account Executive will build strong relationships within the Public Safety industry and deliver ECaTS analytics solutions to enhance PSAP performance and drive market penetration.
Information Technology & Services
Responsibilities
Manage and grow a portfolio of government, municipal, and public safety agency accounts focused on PSAPs and NG9-1-1 operations
Develop strategies to expand relationships and drive adoption of ECaTS analytics within existing accounts
Identify and target new opportunities to increase market penetration across public safety agencies and state/local 9-1-1 programs
Achieve and exceed assigned sales quotas through consultative, solution-based selling
Conduct market research to understand agency needs, regulatory initiatives, and funding mechanisms driving PSAP modernization
Develop and deliver tailored sales plans, presentations, and proposals demonstrating ECaTS’ value and ROI
Demonstrate deep knowledge of the ECaTS analytics suite, integrations with CPE and NGCS providers, and compatibility with existing PSAP technology
Clearly articulate how ECaTS transforms raw 9-1-1 and NG9-1-1 call data into operational and strategic insights that enhance PSAP performance
Conduct live demos, workshops, and product trials to showcase analytics capabilities
Build strong relationships with decision-makers and influencers, including 9-1-1 directors, state coordinators, procurement officers, and agency administrators
Partner with internal teams (product, engineering, and customer success) to ensure seamless sales-to-implementation experience
Maintain accurate opportunity and activity records in CRM tools (Salesforce, HubSpot, etc.)
Provide timely sales forecasts, territory plans, and performance metrics to leadership
Navigate complex government procurement processes, including RFPs, RFQs, and state contracts
Ensure compliance with all regulatory and contractual obligations during the sales process
Qualification
Required
Bachelor's degree in business administration, information technology, or a related field
5+ years of sales experience selling Public Safety Solutions, analytics platforms, Call Center Solutions, and/or Cloud PBX systems
2+ years of experience in the 9-1-1 or public safety industry (PSAPs, state/local 9-1-1 programs, etc.)
Proven track record of exceeding sales targets and managing complex sales cycles with government customers
Strong understanding of PSAP workflows, public safety operations, and NG9-1-1 initiatives
Ability to effectively communicate the value of analytics and data-driven decision-making to public safety leaders
Skilled in navigating government contracts, grants, and funding mechanisms
Excellent negotiation, presentation, and relationship-building skills
Experience with CRM tools (e.g., Salesforce, HubSpot) and knowledge of software, hardware, and cloud-based solutions relevant to public safety (CAD, RMS, NGCS, AI-driven analytics)
Benefits
Medical
Dental
Vision
Life and disability coverage
Paid time off
A 401(k) retirement plan with company match
Flexible spending accounts
Tuition reimbursement
Paid parental leave
Access to a robust library of personal and professional training resources
Employee discounts
Critical illness
Hospital indemnity
Access to legal support
Pet insurance
Identity theft protection
An EAP (Employee Assistance Program) that includes free mental health resources/support
Company
Intrado
Intrado is dedicated to saving lives and protecting communities, with a mission to provide comprehensive support in preparing for, responding to, and recovering from critical events.
H1B Sponsorship
Intrado has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (17)
2021 (28)
2020 (36)
Funding
Current Stage
Late StageRecent News
2023-07-22
Morningstar, Inc.
2023-07-13
Computer Weekly
2023-02-02
Company data provided by crunchbase