Flexport · 6 hours ago
Staff Technical Program Manager, Engineering Efficiency and Infrastructure
Flexport is a company focused on making global commerce easier and more accessible through innovative technology. They are seeking a highly experienced Principal Technical Program Manager to bridge the gap between Engineering, Infrastructure, and Finance, ensuring the efficient scaling of their technology stack while optimizing cloud spend and leading complex engineering programs.
Freight ServiceLogisticsShippingSoftwareSupply Chain Management
Responsibilities
Lead the Engineering Cost Efficiency Program: Own the roadmap for cloud cost management. Partner with Finance and Engineering leadership to define budgets, forecast spend, and identify optimization opportunities across AWS and other vendors
Drive Cross-Team Engineering Projects: Lead the execution of large-scale infrastructure initiatives that touch multiple engineering teams (e.g., database migrations, reliability re-architecture, service mesh implementation) from design to delivery
Leverage AI for Eng Operational Excellence: Champion the adoption of AI-driven tooling to modernize engineering workflows, utilizing LLMs for automated code migration/refactoring and implementing ML-based anomaly detection to catch cloud cost spikes in real-time
Establish Operational Excellence: Define and track KPIs related to infrastructure health, unit economics, and engineering efficiency. Create the feedback loops necessary to hold teams accountable for their usage and reliability
Bridge Technical & Business Worlds: Translate complex technical infrastructure challenges into clear business impact (cost, risk, speed) for executive stakeholders
Manage Risk & Dependencies: Proactively identify blockers in complex technical programs. Navigate trade-offs between speed, cost, and quality, ensuring stakeholders are aligned on the path forward
Cultivate a Culture of Efficiency: Evangelize best practices for resource utilization and architectural efficiency. Empower engineering teams with the data and tools they need to make cost-aware decisions
Communication & Reporting: Produce clear, concise artifacts for communicating status, progress, risks, and financial savings to the engineering leaders and executive leadership
Qualification
Required
10+ years of experience in Technical Program Management, Engineering Management, or a related technical field
Deep understanding of Cloud Infrastructure (AWS preferred) and SaaS economics. You understand how architectural decisions impact the bottom line
Proven experience leading Cost Efficiency programs or managing significant cloud budgets at scale
Experience applying AI/ML technologies to drive operational efficiency, such as using LLMs for developer productivity, automating workflows, or enhancing data analysis
Experience managing large-scale, cross-functional technical programs involving distributed systems, microservices, infrastructure and security practices
Strong analytical skills: You are comfortable diving into large datasets (SQL, Excel/gsheets) to model costs, forecast trends, and find anomalies
Ability to influence without authority: You can drive consensus across autonomous engineering teams and negotiate with senior leadership
Excellent written and verbal communication skills, with the ability to switch context between deep technical architecture and high-level business strategy
Bachelor's degree in Computer Science, Engineering, or relevant technical work experience
Preferred
Background in logistics, supply chain, or high-volume transactional marketplaces
Company
Flexport
Flexport is a full-service global freight forwarder and logistics platform using modern software to fix the user experience in global trade.
H1B Sponsorship
Flexport has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (30)
2023 (143)
2022 (121)
2021 (55)
2020 (48)
Funding
Current Stage
Late StageTotal Funding
$2.7BKey Investors
ShopifyKohlberg Kravis RobertsSoftBank Vision Fund
2024-01-19Convertible Note· $260M
2023-08-30Series Unknown
2023-07-01Secondary Market
Recent News
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