MarineMax · 1 month ago
Business Manager
Charleston, SC
Full-time
Onsite
Mid LevelMarineMax is a leader in the marine industry, and they are seeking a Business Manager to drive financial performance and customer satisfaction within the Finance and Insurance Department. The role focuses on optimizing deal management, enhancing profitability, and maintaining compliance, while fostering collaboration across teams.
Financial Services
No H1B
Responsibilities
Embrace and promote MarineMax's values, mission statement, and vision, fostering a team culture aligned with the company’s goals
Ensure adherence to all company, state, and federal laws and regulations, minimizing company exposure. Report any potential risks to the Senior Business Manager
Implement the F&I process in every transaction and maintain annual F&I certification
Actively participate in all F&I team meetings and training sessions to enhance knowledge and skills
Assess customer finance needs, process credit applications, and offer loan payment options through a consultative approach to successfully close new, pre-owned, and brokerage transactions
Stay current on lender programs and F&I ancillary products, ensuring comprehensive understanding and alignment with company objectives
Build and maintain strong professional relationships with lenders, product providers, and technology partners, ensuring consistent support and compliance with business goals
Maintain daily deal management of the Revenue Projection Report (RPR), including deposit schedules, deal statuses, comments, and closing dates
Resolve all administrative issues related to products, providers, and lenders promptly, ensuring loans are funded within 10 days
Oversee the completion of all title/registration and USCG documentation processes for each transaction
Ensure proper documentation for factory warranty registrations and outboard extended warranty registrations, and oversee the transfer of factory and F&I product warranties
Proactively run lost sale reports to identify refinance and unsold warranty opportunities
Address and resolve customer concerns promptly, maintaining a professional and knowledgeable image in all interactions
Actively participate in boat shows, selling events, and promotional activities such as Getaways! to engage potential customers and enhance brand visibility
Perform additional duties as assigned
Qualification
Required
Strong leadership skills
Proactive problem-solving abilities
Commitment to delivering superior customer experience
Ability to align with the company's strategic goals
Knowledge of company, state, and federal laws and regulations
Annual F&I certification
Experience in assessing customer finance needs
Ability to process credit applications
Consultative approach to closing transactions
Current knowledge of lender programs and F&I ancillary products
Ability to build and maintain professional relationships with lenders and product providers
Experience in daily deal management
Ability to resolve administrative issues related to products and lenders
Knowledge of title/registration and USCG documentation processes
Ability to ensure proper documentation for warranty registrations
Ability to run lost sale reports
Ability to address and resolve customer concerns
Participation in boat shows and promotional activities
Ability to meet or exceed F&I profit and penetration targets
Ability to ensure on-time delivery of boats and accurate documentation
Commitment to providing world-class customer service
Compliance with all applicable regulations and company policies
Company
MarineMax
MarineMax is a new and used boat dealer and yacht broker, and the largest Sea Ray dealer in the world.
Founded in 1998
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$950M2023-07-13Post Ipo Debt· $950M
1998-06-03IPO
Leadership Team
Bobbie Jo Fenske-Luffman
Senior Human Resources Business Partner
Kristi Frias
Senior Human Resources Business Partner
Recent News
2025-11-14
2025-11-14
2025-11-14
Company data provided by crunchbase