Martin Appliance · 1 month ago
Water Conditioning CSR - Brownstown
Brownstown, Pennsylvania, United States
Full-time
Onsite
New Grad, Entry LevelMartin Appliance is a family-owned company that has been serving customers since 1973, focusing on appliance service and water treatment solutions. They are seeking a motivated Water Conditioning Customer Service Representative (CSR) to establish relationships with customers, answer inquiries, and schedule appointments for sales and service. The role emphasizes customer service, teamwork, and the ability to work independently while providing on-the-job training.
CookingRetail
Responsibilities
Customer communication: Connect with customers on the phone, in-store, or electronically to understand and resolve their water treatment needs
Coordinate In-Home Water Tests: Answer basic water treatment questions & schedule in-home water testing appointments
Schedule Service Appointments: Schedule service technicians to repair water systems and provide routine maintenance
Help Customers with Water Treatment Supplies: Assist customers by selling them the treatment supplies they need for their systems
Collaborate with team: Work closely with other customer service representatives, sales team members, and technicians
Qualification
Required
Professional demeanor and helpful attitude
Detail-oriented and organized
Willingness to learn and improve
Excellent verbal and written communication skills
Ability to problem solve and collaborate
Company
Martin Appliance
Martin Appliance specializes in the sales and service of appliance brands.
Founded in 1973
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase