Lawn Doctor · 1 month ago
Customer Service and Sales Specialist
Sandy Hook, CT
Full-time
Onsite
New Grad, Entry Level
$52K/yr - $58K/yrLawn Doctor is a locally owned franchise known for high standards and clear communication. They are seeking a Customer Service and Sales Specialist who will handle customer interactions with professionalism and follow a defined sales process.
Health CareHome and GardenHome ServicesService Industry
Responsibilities
Handle inbound calls, emails, and texts with confidence and professionalism
Respond to new leads quickly and follow a defined sales process
Convert estimates into active customers
Save accounts through calm, confident problem solving
Educate customers clearly and honestly
Document every interaction properly
Follow scripts, procedures, and expectations exactly
Represent the Lawn Doctor brand with consistency and pride
Qualification
Required
Handle inbound calls, emails, and texts with confidence and professionalism
Respond to new leads quickly and follow a defined sales process
Convert estimates into active customers
Save accounts through calm, confident problem solving
Educate customers clearly and honestly
Document every interaction properly
Follow scripts, procedures, and expectations exactly
Represent the Lawn Doctor brand with consistency and pride
You are confident on the phone and clear in your communication
You can stay calm when a customer is emotional
You follow instructions without cutting corners
You ask questions instead of guessing
You take ownership of your work
You care about being part of a team
You understand that tone matters as much as words
You want to grow and be good at what you do
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Free food & snacks
Paid time off
Training & development
Quarterly performance-based bonus opportunity
Paid holidays and paid time off
Clear training and expectations from day one
Supportive leadership that communicates directly and honestly
Company
Lawn Doctor
Lawn Doctor is a consumer service company that offers lawn maintenance, shrub care and pest control services.
Founded in 1967
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
S
Scott Frith
CEO and Chairman of the Board
Recent News
Company data provided by crunchbase