Director of Client Services jobs in United States
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Scion Staffing ยท 1 month ago

Director of Client Services

Scion Staffing is engaged in a search for a Director of Client Services for a growing fiduciary services organization. This leadership role involves guiding a fiduciary team, managing a book of trust and estate clients, and ensuring high-quality service delivery while contributing to organizational growth and community outreach.

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Growth Opportunities
Hiring Manager
Sarah Kurhajetz, MA
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Responsibilities

Provide supportive leadership and mentoring to fiduciary staff to ensure high-quality trust administration and client care
Oversee a diverse book of trust and estate clients while ensuring all activities align with trust documents and organizational policies
Collaborate with internal team members to maintain strong operational practices and a positive work culture
Build and nurture relationships with professional partners through consistent outreach, representation at community events, and participation in industry meetings
Serve as a knowledgeable resource in trust administration while promoting equitable and client-centered practices
Contribute to the long-term success and visibility of the organization through thoughtful stewardship and relationship building

Qualification

Trust administrationFiduciary servicesCTFA certificationTeam leadershipRelationship buildingEmpathySound judgmentCommunication skills

Required

Experience in trust and estate administration, fiduciary services, or related client-serving roles
Certification such as CTFA or willingness to pursue fiduciary licensure (CLPF) with organizational support
Demonstrated ability to lead or mentor team members in a supportive, collaborative manner
Strong relationship-building and communication skills with clients, colleagues, and professional partners
Ability to navigate complex client needs with discretion, empathy, and sound judgment

Benefits

Monthly stipend to cover medical premium
Fully employer-paid dental
Vision, and life insurance
401(k) match
Meaningful long-term growth opportunities, including the potential for ownership

Company

Scion Staffing

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Scion Staffing is an award-winning full-service executive search firm

Funding

Current Stage
Growth Stage

Leadership Team

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Brandon Fernandez, CSP
Senior Partner Development Manager
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Brent Cherry-Barnes
Sr. Partnership Development Manager
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