Technician Broadband Sr - Cable jobs in United States
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Shentel · 1 month ago

Technician Broadband Sr - Cable

positionNorth Fork, West Virginia, USA
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Shentel specializes in providing High-Speed Internet and telecommunications services to rural communities in the Mid-Atlantic United States. The Technician Broadband Sr - Cable is responsible for the maintenance, installation, and repair of FTTH services, including troubleshooting and support from customer premises to the head end/IP Hub location.

Telecommunications

Responsibilities

Responsible for maintenance, installation and repair of FTTH services in the Shentel FTTH systems
Installs all Shentel FTTH video, broadband internet access and voice services
Supports system troubleshooting, maintenance and repairs from the customer premises to the head end / IP Hub location including all active and passive devices
Will be included in Shentel on-call schedule and expected to work Saturdays periodically
Daily contact with customer concerning service problems and installation of equipment as well as clearing network and customer troubles
Frequent contact with manufacturers for technical assistance
Working conditions include climbing, bucket truck operation, working at heights, driving approximately 50 to 100 miles a day and working diverse hours

Qualification

CATV installationFiber optic installationTroubleshooting skillsSCTE certificationPC skillsLifting 50 poundsDriving skillsCommunication skills

Required

High School Diploma or equivalent required
5 years of CATV, wireline and fiber optic installation, maintenance, troubleshooting and repairs
Ability to read and comprehend written materials
Ability to communicate in both face-to-face and non-face-to-face situations
Ability to lift 50 pounds and transport 200 feet
Ability to work aloft on ladder or bucket truck, as well as underground while using power tools
SCTE, NCTI or cable company equivalent certifications for maintenance tech or head end technician required
Candidate must be holding certification, or certifying entity must verify certification
Experience with digital CATV systems, IP Video, Optical installation and troubleshooting
Competent in fiber optic theory and fiber cable system operation, maintenance and troubleshooting
PC skills utilizing laptop devices and basic software applications (MS Word, Excel, Web Browse)
Valid Driver's license required

Preferred

DCJS certification preferred

Company

Shentel

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We’re Shentel. We may be new to you, but we’ve been in business since 1902. Back then.
dateFounded in 1902
location
Edinburg, Virginia, USA
people-size1001-5000 employees
web-link
https://www.shentel.com/

Funding

Current Stage
Public Company
Total Funding
$567.4M
2025-11-20Post Ipo Debt· $567.4M
2000-01-21IPO

Leadership Team

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Edward McKay
President & CEO
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Recent News

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