DHI Mortgage ยท 1 day ago
Loan Processor Team Lead
Austin, TX
Full-time
Onsite
Entry, Mid Level
1+ years expD.R. Horton, Inc. is the largest homebuilder in the U.S. and is currently looking for a Loan Processor Team Lead for their Financial Services Regional Department. The role involves assisting the Regional Processing Manager with pipeline management, mentoring loan processors, and ensuring quality control within the team.
Financial ServicesMortgage
Responsibilities
Monitor and train on customer service maintaining company published exceed score goals
Mentor new loan processors
Monitor and train team to maintain QC score of 1.00
Monitor and train team to maintain Avg # Suspense Items score of 2.00
Ensure that the processors on your team maintain a Timeline Exception of less than 15%
Oversee the daily management of the aged loans report
Manage BFA goals for the upcoming month
Manage timely pre-draw of loans in the pipeline
Provide support for the Regional Processing Manager when they are unavailable or out of the office
Assist the loan processors with questions and issues on guidelines and loan files
Assist the Regional Processing Manager in identifying training needs
Assist in daily pipeline management to include monitoring the following reports; Projected to Close, Timeline Exception, Loan Approval Conditions
Conduct in depth pipeline reviews with Loan Processors as needed (weekly or monthly)
Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Able to travel overnight
Qualification
Required
Bachelor's degree (B. A.) from four-year college or university
One (1) to Two (2) years related experience and/or training
Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
Proficiency with MS Office and email
Preferred
Strong communication skills
Attention to detail
Benefits
Medical, Dental and Vision
401(K)
Employee Stock Purchase Plan
Flex Spending Accounts
Life & Disability Insurance
Vacation, Sick, Personal Time and Company Holidays
Multiple Voluntary and Company provided Benefits
Company
DHI Mortgage
DHI Mortgage Company, Ltd. provides home finance solutions for homebuyers in the United States. It is a sub-organization of D.R. Horton.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sonya Luechauer
President and Chief Executive Officer
Mark Winter
CFO/EVP
Recent News
2025-11-21
2025-10-11
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