YMCA of Greater Oklahoma City · 1 month ago
Membership and Program Coordinator, Pete White Wellness Center (YMCA)
YMCA of Greater Oklahoma City is seeking a Membership and Program Coordinator for the Pete White Wellness Center. This role involves supervising Member Services Associates, managing membership functions, and ensuring exceptional service to members.
Non-profit Organization Management
Responsibilities
Must stay current in CPRPR/AED/O2 and First Aid, renewed annually
Supervise Member Service Associates
Coordinate Member Services associate scheduling
Assist in hiring, firing and development of Member Services Associates
Manage and reconcile branch bank draft returns and daily deposits
Coordinate and provide training of Member Services Associates
Monitor sales goals and prepare reports as required
Input membership and program information into computer
Participate in Association Teams as required
Assist with and participate in branch/association special events
Assist with renewals, cancellations and bank drafts
Carry out other duties as assigned by supervisor
Accept and demonstrate the positive character values of caring, honesty, respect and responsibility
Develop meaningful and sustainable relationships with members, donors and volunteers
Qualification
Required
Must be certified in PR/CPR, AED, O2, and First Aid. (Training provided by the Y, if needed)
High school diploma or equivalent
One or more years' experience in sales or service-oriented business
Effective communication, interpersonal and supervisory skills, multi-task oriented, knowledge in hiring, customer service, sales, marketing, retention, computer skills and human relations
Must be able to lift 30 pounds
Preferred
Bilingual a plus
Company
YMCA of Greater Oklahoma City
The Y is one of the nation’s leading nonprofits strengthening communities through youth development, healthy living and social responsibility.