CHRISTUS Health · 1 day ago
Application System Analyst Senior - IM Support Business
Irving, TX
Full-time
Onsite
Senior Level
5+ years expCHRISTUS Health is a healthcare organization seeking an Application System Analyst Senior to act as a liaison between end-users, operational leaders, and vendors. The role involves designing, building, and optimizing applications while providing application support and project implementation for medium to high complexity software.
Hospital & Health Care
Responsibilities
Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements
Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary
Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice
Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting
Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations
Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual
Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions
Adhere to organization standards for system configuration and change control
Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration
Collaborate and develop strong relationships with end user communities, customers and business partners
Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes
Coordinates code changes with appropriate vendor related to financial and business application issues
Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues
Share industry best practices from vendors with Operational Leaders
Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable
Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution
Follows strict change management processes ensuring proper approval, testing, and validation of system changes
Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience
Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction
Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work
Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed
Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned
Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department
Leads and coordinates across applications for high impact vendor changes
May be required to travel to perform duties
May be required to work additional hours as needed during critical problems
Assist in preparation and conducting of continuing formal or informal training session for users and co-workers
Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application
Performs other duties as assigned
Qualification
Required
Ability to present complex data in meaningful method, i.e., charts, graphs
Ability to adjust to and implement change
Problem Solving skills
Multitasking skills
Work as a team member
Proficient in Microsoft applications including Word, Excel, and PowerPoint
Excellent customer service skills
Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
Strong organizational skills in managing multiple priorities
5+ years within healthcare, business, or information systems
Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects
Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project
Regularly serves as mentor or knowledge resource to peers across community
Works in a team setting, sharing information and assisting other junior level team members
Possesses detailed healthcare knowledge and systems expertise
Excellent project management and communication skills, both verbal and written
Preferred
Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems
Associated certifications on area of focus, preferred
Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)
Certifications or Proficiencies must stay current by maintaining new version training
Company
CHRISTUS Health
CHRISTUS Health is a Catholic not-for-profit health care system comprising more than 600 centers, including long-term care facilities, community hospitals, walk-in clinics and health ministries.
10001+ employees
H1B Sponsorship
CHRISTUS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (35)
2023 (54)
2022 (46)
2021 (22)
2020 (26)
Funding
Current Stage
Late StageLeadership Team
Terry Kyle
CEO and CDO The Children's Hospital of San Antonio Foundation & Friends of CHRISTUS Santa Rosa Fnd
Thomas Royer, MD
CEO Emeritus
Company data provided by crunchbase