Databricks · 3 days ago
Engagement Manager- Retail
United States
Full-time
Onsite
Senior Level
$132K/yr - $185K/yr
5+ years expDatabricks is a data and AI company that partners with Retail customers to maximize the value of their platform. The Engagement Manager is responsible for ensuring customer satisfaction throughout the engagement lifecycle, from initial consultation to delivery and follow-up.
AnalyticsArtificial Intelligence (AI)Data StorageInformation TechnologyMachine Learning
Responsibilities
Identify opportunities for new services by understanding and addressing potential new use-cases and explaining the business value in the upsell or extension of services
You will perform as the Engagement Manager in the assigned area and for meeting/exceeding Professional Services and Training bookings and revenue targets
Consult with clients to understand engagement scope, requirements, time, cost, and benefits. You will be responsible for estimating, scoping, and developing the statement of work documents
You will work closely with the sales counterpart and engage early in the sales process to understand our customers' needs, their businesses, and how success is defined, ensuring that we exceed expectations in delivery and develop valued solutions
You will demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission
Resolve delivery challenges, address resource contentions, scoping issues and manage expectations
Qualification
Required
5+ years running a Professional Services and Training Services line of business with a focus on Retail clients
5+ years in customer-facing roles that require a mix of influencing, validating, handling negotiations, understanding and execution
Data and AI domain experience working with Retail customers to realize business value through to production implementations
Excellent customer-facing skills, including working with Executives and other team members
Experience in identifying customer needs and implementing solutions
Service delivery and program management skills with the ability to summarize customer success outcomes into well-structured program plans
Travel is required up to 25%, more at peak times
Benefits
Annual performance bonus
Equity
Company
Databricks
Databricks is a data and AI platform that unifies data engineering, analytics, and machine learning on a lakehouse architecture.
5001-10000 employees
H1B Sponsorship
Databricks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (385)
2024 (319)
2023 (227)
2022 (222)
2021 (166)
2020 (64)
Funding
Current Stage
Late StageTotal Funding
$25.81BKey Investors
Counterpoint GlobalFranklin TempletonAndreessen Horowitz
2025-12-16Series Unknown· $4B
2025-09-08Series Unknown· $1B
2025-01-13Debt Financing· $5.25B
Leadership Team
Ali Ghodsi
CEO and Co-founder
David Conte
Chief Financial Officer
Recent News
2026-01-06
2026-01-03
Crunchbase News
2026-01-02
Company data provided by crunchbase