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LA28 Olympic & Paralympic Games · 1 month ago

Manager, Transportation Stakeholder Services

Los Angeles, California, United States

Full-time

Onsite

Mid, Senior Level

$88K/yr - $105K/yr

5+ years exp

LA28 is the independent organizing committee for the Los Angeles 2028 Olympic and Paralympic Games, seeking a Manager for Transportation Stakeholder Services. This role involves leading the coordination and specification of transportation services for various stakeholders associated with the Games, ensuring effective communication and operational planning.

Sports

Responsibilities

Lead the development of the Transport functional area (FA) Principle and Detailed Service Level Agreements (PSLA & DSLA) in collaboration with Games Stakeholders and the Transport FA systems

Coordinate the review process and delivery timeline for the PSLA & DLSAs

Lead operational planning (human and physical resources) for the Transportation Stakeholder Services, including transport information desks at Games-time

Develop policies and procedures relevant to the delivery of Stakeholder Services Games-time operations

Contribute to the expansion of the Stakeholder Services team to support Games delivery, including defining roles and responsibilities, and identifying suitable candidates

Prepare communications and meeting materials, agendas, minutes, and presentation decks to support the development and refinement of transportation plans and systems

Qualification

Event transportation planningStakeholder communicationsProject managementTransportation service deliveryData assessmentMicrosoft OutlookMicrosoft ExcelMicrosoft PowerPointStrategic thinkingRelationship buildingVerbal communicationWritten communication

Required

Strong business acumen with exceptional strategic thinking and project management skills

Aptitude for prioritizing and planning multi-stakeholder initiatives, providing direction when needed, empowering others, and removing obstacles to get work done

Ability to create effective relationships, influence, and collaborate at all organizational levels and across all partner groups

Strong verbal and written communication skills with the ability to educate others on complex technical concepts, and to lead, facilitate, and present to large and small groups

Ability to gather and assess data and produce technical reports and/or slide decks

Proficiency in Microsoft Outlook, Excel and PowerPoint required

A Bachelor's degree in transportation planning or engineering, urban planning, or related field/equivalent work experience

Preferred

5+ years of relevant experience in event transportation planning, operations, event/sports client management, stakeholder communications or similar preferred

Experience working in transportation service delivery or stakeholders for special events is beneficial

5+ years of relevant experience in transportation planning, design, construction, operations, and/or maintenance, particularly as a part of a public transportation agency capital program and/or annual work plan, or similar field preferred