Four Seasons Hotels and Resorts · 5 days ago
Host for the Restaurant + Bar
Calistoga, CA
Full-time
Onsite
New Grad, Entry Level
$23.59/hr - $23.59/hr
0+ years expFour Seasons Hotels and Resorts is a luxury hospitality company known for exceptional guest experiences. They are seeking a Host/Hostess who will be the first point of contact for guests, responsible for seating, managing reservations, and ensuring a smooth flow in the restaurant to achieve maximum customer satisfaction.
HospitalityHotelLeisureRental PropertyTravel
No H1B
Responsibilities
Seat guests promptly at a table pre-set for the number in the party and according to guest preference and service sequence and standards
Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards
Use the available software to manage the restaurant capacity and guest profiles while communicating these to the Restaurant and Management Team
Answer telephones and emails according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service
Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently
Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Work harmoniously and professionally with co-workers and supervisors
Complete special projects (menu changes, signage, etc.) as instructed
Ensure proper table set-up and make minor adjustments as needed
Take guests orders
Plate and prepare food items
Perform other tasks or projects as assigned by management
Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
Qualification
Required
High School education or equivalent experience
Six to twelve months of restaurant, food and beverage, or equivalent experience is required
Must have Food Handlers Permit and Responsible Beverage Service (RBS) Permit
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Ability to carry and balance a tray
Ability to accurately process cash and credit card transactions
Ability to multi-task in a high volume and demanding environment
Strong computer skills
Strong problem solving skills, ability to handle difficult situations and guests
Requires reading, writing and oral proficiency in the English language
Candidates must possess valid US work authorization
Preferred
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
Benefits
Cigna medical and dental benefit options
8 weeks of New Parental Leave Pay after one year of employment
Excellent Training and Development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
401k Retirement Plans
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
Canada NewsWire
2025-12-10
2025-12-10
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