Horizon3.ai · 21 hours ago
Partner MSP Renewal Manager
United States
Full-time
Remote
Mid, Senior Level
$100K/yr - $140K/yr
3+ years expHorizon3.ai is a fast-growing, remote cybersecurity company dedicated to enabling organizations to proactively find, fix, and verify exploitable attack vectors. The Partner MSP Renewal Manager will own and lead the renewals lifecycle, engage stakeholders, and work cross-functionally to ensure seamless renewals, while identifying opportunities for revenue growth.
Artificial Intelligence (AI)Cyber SecurityEnterprise SoftwareMachine LearningNetwork Security
Responsibilities
Own, drive, and lead the renewals lifecycle end-to-end, from the initial outreach to the closing of the renewal transaction itself, with a focus on our MSP-MSSP customers
Engage key stakeholders in identifying contract requirements and resolving potential roadblocks to ensure an on-time close
Craft proposals, negotiate terms, and navigate procurement in collaboration with our Finance and Legal teams
Work cross-functionally with Sales, Customer Success, Legal, Product and Finance teams to ensure seamless renewals and identify opportunities for product enhancement based on customer feedback
Identify, escalate, and forecast at-risk opportunities to minimize customer churn
Identify and create cross-sell opportunities to maximize revenue growth
Identify and close multi-year renewals to mitigate the revenue risk and fluctuation
Help develop and optimize our renewals program, from playbooks to processes
Help us innovate and refine our customer renewal experience, contributing ideas and solutions that make our processes even more effective
Utilize leading tools such as Salesforce, Gong, and other CRM platforms to drive efficient renewals and track your performance
Qualification
Required
3+ years in Renewals Management / Customer Success / Account Management, preferably with SaaS B2B closing experience
Strong Background in MSP-MSSP partner ecosystem and has familiarity around how contracts and the renewals process works with partners
Demonstrated track record of continuous, substantial, and demonstrable success in SaaS sales, including over attainment against quota
Experience engaging with Procurement & Legal teams and navigating the quote-to-close process
Excelled at developing relationships with and becoming a trusted resource for customers
Experience managing pipelines with both fast moving transactional deals as well as longer term larger strategic deals
Proficiency with Salesforce or other CRM systems to manage and report on renewals performance effectively
Ability to analyze data and customer insights to make informed decisions about renewal trends strategies
Proven ability to manage complex renewals involving multiple stakeholders, including C-level executives
Benefits
Health, vision & dental care for you and your family
Flexible vacation policy
Generous parental leave
Company
Horizon3.ai
Horizon3.ai offers an autonomous penetration testing platform that helps organizations proactively find and fix security vulnerabilities.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$178.5MKey Investors
New Enterprise AssociatesCraft VenturesSignalFire
2025-05-22Series D· $100M
2023-08-08Series C· $40M
2021-10-29Series B· $30M
Leadership Team
Snehal Antani
Co-Founder & CEO
Holly Grey
Chief Financial Officer
Recent News
2025-12-16
2025-12-16
Company data provided by crunchbase