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S&P Global · 2 weeks ago

Commercial Product Associate Director – Document Solutions

New York, NY

Full-time

Onsite

Mid, Senior Level, Lead/Staff

$119K/yr - $174K/yr

5+ years exp

S&P Global is a leading provider of market intelligence and data solutions, and they are seeking a Commercial Product Associate Director for their Document Solutions team. This role involves driving engagement and business success, managing client relationships, and collaborating with cross-functional teams to deliver innovative solutions that meet client needs.

AnalyticsBusiness IntelligenceCreditEnterprise SoftwareFinanceFinancial ServicesInformation ServicesMarket Research

Culture & Values

No H1B

Responsibilities

Lead and manage client relationships by building strong rapport and understanding their unique needs and strategic goals, fostering long-term partnerships

Collaborate with cross-functional teams, including sales, marketing, and product development, to deliver customized solutions that effectively address client requirements and drive sustainable business growth

Identify and pursue new opportunities by leveraging market insights and client feedback to ensure competitiveness and responsiveness to industry trends

Track revenue against forecasts to provide an accurate performance representation, facilitating alignment with growth targets and enabling informed decision-making

Utilize creative problem-solving skills and demonstrate agility to address client challenges and swiftly pivot in response to changing market conditions, developing innovative strategies and solutions that enhance client satisfaction and improve retention rates while ensuring the organization remains adaptable and proactive

Lead workshops to gather business requirements, challenge working group members on solution implementation, and collaborate with project and product development teams to design effective solutions aligned with client needs and regulatory compliance across various customer segments

Qualification

Product managementDocument management solutionsFinancial services experienceAnalytical skillsClient relationship managementAgilityCommunication skillsCollaborationCreativity

Required

5-7 years of experience in a product growth role within the financial services industry or software company, as well as clear understanding of product management framework

Hands on experience with document management solutions, such as OCR, data extraction, LLMs, Natural Language Search capabilities and more

Strong analytical skills to interpret market data and client feedback for informed strategic decision-making

Excellent communication and interpersonal skills, demonstrated through a track record of building and maintaining relationships with clients and colleagues

Proven ability to lead projects effectively and drive results in a collaborative environment

Preferred

Growth Mindset: Embrace challenges and view failures as learning opportunities, consistently seeking ways to improve and innovate

Creativity and Agility: Approach problems with an open mind, generating unique solutions that align with client needs and market trends while exhibiting flexibility and adaptability in fast-paced environments to make informed decisions

Collaboration: Work effectively with internal and external stakeholders, fostering a culture of teamwork and shared success

Client-Centric Approach: Prioritize client needs to ensure exceptional service delivery and cultivate long-term partnerships

Benefits

Health & Wellness: Health care coverage designed for the mind and body.

Flexible Downtime: Generous time off helps keep you energized for your time on.

Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.