Los Angeles Football Club (LAFC) · 4 weeks ago
Membership Service Consultant
Los Angeles, CA
Full-time
Hybrid
Entry, Mid Level
$21.51/hr - $21.51/hr
2+ years expThe Los Angeles Football Club (LAFC) is an MLS soccer club dedicated to providing an exceptional experience for fans. The Membership Service Consultant is responsible for renewing and engaging current season ticket members, ensuring their needs are met through best-in-class service and relationship building.
Sports
No H1B
Responsibilities
In person meetings with respective account members on event and non-event days to ensure membership expectations are being met and fulfilled for all MLS and non-MLS events at BMO Stadium
Partner with department manager to develop and execute exclusive events for current season ticket members
Build and maintain positive relationships with respective accounts and members
Leverage relationships with current account holders to gain referrals resulting in potential new business
Prospect and execute meetings with influential business leaders in the Greater Los Angeles area
Responsible for completion of individual metrics set each week by department manager
Participate in networking and development events – including but not limited to clinics, speaker series, etc. Note some events take place after business hours
Responsible for ticket and account resolutions and inquiries
Qualification
Required
Bachelor's degree from an accredited College or University required
Minimum of 2 years related work experience required
Exceptional organizational and time management skills with the ability to multitask and execute in a timely manner
Must be flexible with the ability to adapt in a fast-paced work environment with challenging demands and frequent changes
Ability to maintain a high level of confidentiality at all times
Must possess a professional demeanor and have the ability to interact with all levels of the organization and outside contacts
Ability to communicate efficiently and effectively – both verbal and written
Proficient in Microsoft Office – specifically Word, Excel, PowerPoint, Outlook
Must be able to work nights, weekends, and holidays, as the event calendar requires
Preferred
Major in Business or Sports Management preferred
With a major sports team preferred
Bilingual in Korean is a plus
Company
Los Angeles Football Club (LAFC)
Los Angeles Football Club is a sports company that operates football clubs.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2018-06-01Series Unknown
Leadership Team
Christian Lau
VP and Information Technology & Chief Technology Officer
Recent News
Los Angeles Business Journal
2025-07-01
Pasadena Star News
2025-04-02
Company data provided by crunchbase