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Human Services Association LA · 1 month ago

Program Aide - Data Assistant

Bell Gardens, CA

Full-time

Onsite

Entry Level

$21/hr - $23/hr

2+ years exp

Human Services Association LA is focused on child abuse prevention programs, and they are seeking a Program Aide - Data Assistant to support their Family Services department. The role involves performing clerical and data management tasks to assist in coordinating family-centered activities and maintaining program data compliance.

Child CareElder CareNon Profit

Responsibilities

Accurately enter and maintain data related to client demographics, services provided, outcomes, billing, and program reports

Assist in developing and maintaining effective data tracking systems with a high level of attention to detail; coordinate, track, and manage all program data

Maintain program files in strict compliance with confidentiality standards

Support supervisors with contract compliance and quality assurance activities (e.g., peer reviews, quality assurance meetings, chart audits)

Perform general office duties such as typing, filing, answering phones, reviewing emails and correspondence, and reception tasks

Design computer-generated materials (e.g., brochures, pamphlets, flyers)

Assist with coordinating community engagement and outreach activities

Organize family-centered activities to promote and strengthen protective factors

Attend agency, program, and collaborative meetings

Perform related duties as assigned

Related duties as required are duties that may not be specifically listed in the class specification or position description but are within the general occupational series and responsibility level typically associated with the employee’s class of work

Qualification

Data managementMicrosoft OfficeCustomer serviceTime managementOrganizational skillsCommunity engagementSpanish proficiencyProblem-solvingCritical thinkingConfidentiality

Required

Strong interpersonal and customer service skills with professional boundaries

Ability to work collaboratively with supervisors, colleagues, clients, and community stakeholders

Excellent verbal and written communication skills, including professional language and strong spelling/grammar

Ability to work effectively with individuals from diverse cultures and underserved populations

Exceptional time management and organizational skills; high attention to detail and accuracy

Proficiency in Microsoft Office and general technology applications

Basic math and accounting skills

Ability to manage multiple tasks and projects independently with sound judgment and initiative

Willingness to work outside regular hours as needed (including evenings and some weekends)

Strong problem-solving and critical thinking abilities

Commitment to maintaining confidentiality

Ability to accept and apply constructive feedback

Two to three years of clerical experience; at least one year as an administrative assistant or office manager with responsibilities including report preparation, correspondence, spreadsheets, file maintenance, and data entry

Occasional driving is required. Must provide your own vehicle, valid California Driver's License and proof of full insurance coverage

Negative tuberculosis screen

We require the selected candidate to undergo a criminal background check using the Live Scan fingerprinting method in compliance with applicable laws and regulations

Preferred

Associate degree or higher preferred; high school diploma or equivalent with extensive experience accepted

Experience working with underserved and unserved populations (e.g., people of color, LGBTQ+ community, male survivors, tribal populations) highly desirable

Experience with community engagement and outreach strategies a plus

Spanish proficiency highly desirable

Knowledge of Strengthening Families Protective Factors (highly desirable)

Familiarity with the DCFS Core Practice Model (highly desirable)