Upstart · 22 hours ago
Senior Engineering Manager, Marketplace Optimization
United States
Full-time
Remote
Senior Level, Lead/Staff
$186K/yr - $258K/yr
8+ years expUpstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As the Engineering Manager for Marketplace Optimization, you will lead high-impact engineering squads to develop scalable capital routing, matching, and monetization automation capabilities that directly affect borrower outcomes and capital performance.
Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance
Responsibilities
Define and execute the team’s technical roadmap: deliver matching, offer-selection, monetization, and target-return logic and features that improve marketplace outcomes
Build and grow a high-performing engineering team: hire, mentor, and develop engineers and ICs; establish clear expectations and career growth paths
Drive technical excellence: own architecture and delivery decisions for scalable, fault-tolerant services, data pipelines, and APIs that integrate with ML models and capital systems
Collaborate cross-functionally with Product, ML, Capital Markets, and Risk to translate business goals into prioritized, measurable engineering work
Own operational reliability and observability: establish SLOs/SLIs, alerting, runbooks, and post-incident practices to ensure marketplace integrity and fast incident response
Lead delivery and execution: unblock teams, manage technical and organizational risks, and ensure high-quality, timely releases while balancing speed and safety
Qualification
Required
8+ years of software engineering experience, with 3+ years in an engineering manager role (managing individual contributors and/or managers)
Proven success leading and scaling high-performing engineering teams (e.g., growing headcount, improving delivery metrics, or managing multiple squads)
Demonstrated domain expertise in marketplace optimization, pricing/fee/monetization, or routing systems at scale
Demonstrated ability to partner closely with Product, and ML teams to deploy models at scale and build scalable production ready systems
Exceptional communication skills with the ability to influence technical and non-technical audiences
Strong analytical, organizational, and strategic thinking skills with a bias for action
Preferred
Hands-on familiarity with cloud platforms (AWS/GCP/Azure), containerization and orchestration (Docker/Kubernetes), and scalable API design
Experience with streaming and event architectures (e.g., Kafka, Pub/Sub) and modern data platforms
Track record operating in regulated or compliance-sensitive environments and building systems that support auditability
Background in statistics, economics, or applied ML domains
Demonstrated success building observability and reliability practices (SLO/SLI design, monitoring, alerting, post-incident process) and scaling engineering processes across multiple teams
Benefits
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
Company
Upstart
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
1001-5000 employees
H1B Sponsorship
Upstart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (67)
2023 (85)
2022 (85)
2021 (42)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$3.36BKey Investors
CastlelakeProgressiveRakuten
2025-11-06Post Ipo Debt· $1.5B
2025-09-05Post Ipo Debt· $320M
2025-08-12Post Ipo Debt· $600M
Leadership Team
Dave Girouard
Founder & CEO
Paul Gu
Co-Founder
Recent News
The Motley Fool
2026-01-01
2025-12-17
The Motley Fool
2025-12-12
Company data provided by crunchbase