City National Bank · 18 hours ago
Quality Control Specialist II
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$25.93/hr - $41.43/hr
5+ years expCity National Bank is a subsidiary of Royal Bank of Canada, focused on providing top-notch financial services. The Quality Control Specialist II is responsible for maintaining quality control over loan transactions, ensuring proper authorizations and compliance with bank policies.
BankingFinanceFinancial Services
Hiring Manager
Sherice Thompson, MBA
Responsibilities
Callbacks of new loan bookings, renewals and other maintenance type transaction on a daily basis. Verifications include comparison of online loan system screens to original loan documents and other supporting material, verification of loans boarded on applicable sub-systems, proper authorizations, proper ties have been made to CIS, accounts and commitments and all necessary corrections and adjustments are made in a timely manner
Callbacks of designated monetary transactions. This includes verifying that appropriate DDA accounts were debited or credited for payments and advances, determining if billing maintenance was done, verifying designated interest adjustments to ensure computations are correct and appropriate approvals have been obtained and verifying designated fee waivers to ensure appropriate approvals have been obtained
Reviews all loans that have an Indirect Liability and verify if Guarantor information has been set up correctly and the appropriate ties were made on CIS
Reviews all collaterized loans to ensure that Collateral records have been set up correctly and are tied to the appropriate account, commitment or note level
Verifies applicable customer authorizations are obtained for check access loans or commercial “sweeps” and that the appropriate deficit and/or excess sweeps have been established
Reviews, researches and corrects all items on various designated exception reports, which may be assigned from time to time
Maintains callback and exception reports properly filed in date order as evidence of review and correction
Maintains a proactive commitment to established bank programs, such as Community Reinvestment Act (CRA) and Affirmative Action
Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.)
Completes all special projects as requested
Qualification
Required
Minimum 5 years commercial loan processing experience
Minimum 3 years in loan operations audit or callback in a centralized loan service center
Minimum 3 years of experience with MS Office Suite
Preferred
Ability to communicate effectively
Able to handle a heavy volume of transactions and multiple tasks
Detail oriented with strong follow-up skills
Basic knowledge of AFS and Metavante critical
Ability to operate Personal Computers and WordPerfect/Word Programs
Able to operate calculators, fax and copying machines
Benefits
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Company
City National Bank
City National Bank offers a full complement of banking, trust and investment services. It is a sub-organization of City National.
1001-5000 employees
H1B Sponsorship
City National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (78)
2023 (145)
2022 (93)
2021 (107)
2020 (62)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Howard Hammond
CEO City National Bank
Fiyaz Khan
Senior Vice President, Structured Products
Recent News
UPSTATE BUSINESS JOURNAL
2025-12-18
Venture Capital Firms
2025-11-08
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