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Preferred Apartment Communities · 22 hours ago

Community Manager

Orlando, FL

Full-time

Onsite

Mid Level

3+ years exp

Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties, focusing on quality, consistency, and innovation. The Apartment Community Manager is responsible for managing the community as a business unit, training and supervising staff, and ensuring operational and financial success.

Commercial Real EstateReal EstateReal Estate Investment

Comp. & Benefits

Responsibilities

Motivates and empowers staff/team to achieve daily, weekly, and monthly property goals

Plans and conducts weekly staff meetings

Manages leasing activity to ensure budgeted goals are achieved; breaks down monthly targets to daily/weekly, individualized goals; decides on weekly specials; leases apartments

Provides team leadership and focus; holds staff accountable for results

Provides coaching and feedback to staff; ensures job expectations are known and followed for all persons on the team; ensures consistency of personnel decisions/actions

Handles elevated resident issues; ensures staff is focused on improving resident satisfaction through all interactions

Schedules staff; plans for vacations and business requirements

Oversees/directs local marketing strategy for property; works with corporate Marketing team

Stays current on relevant market issues and competitive information

Manages income and expenses to achieve operational budget; review and approve property expenses; authorizes expenditures

Generates property wide communication to residents to inform and update them on issues and/or their apartment community

Assists in the preparation of the operational budget

Walks the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional appearance; takes action if property doesn’t meet standards

A complete clean and neat uniform must be worn when working on any company property including weekends, if applicable. Personal appearance must be clean and neat at all times, according to company policy

Communicate with residents and prospects in a manner consistent with company standards

Read and/or listen to resident requests/complaints

Receive resident complaints in a calm, open, and professional manner

Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance