Asociacion Puertorriquenos en Marcha · 3 months ago
Behavioral Health Receptionist (Bilingual Spanish/English)
Philadelphia, PA
Full-time
Onsite
Entry Level
$17/hr - $17/hr
2+ years expAsociación Puertorriqueños en Marcha (APM) is a nonprofit organization in Philadelphia, PA providing human services to the community. They are seeking a Behavioral Health Receptionist who will serve as the first line of communication between participants, therapists, and doctors, while maintaining records and managing schedules.
Civic & Social Organization
Responsibilities
Receives all incoming visitors and program participants, and routes them to the proper staff person for services
Receives all incoming phone calls, screens them, take messages and/or forward to appropriate staff
Checks program members’ eligibility using PROMISE system at each treatment event
Completes initial intake process with all new program members
Maintains and updates lists of active participants and gives them initial and / or follow up appointments as needed
Maintains updated lists of closed cases and keeps them secure by following agency filing and storage procedures
Types reports, inter-office memoranda, labels, and other correspondence
Collect and process daily billing for all therapists and psychiatrists
Closely manage psychiatrists’ schedules, pull charts the day before, maintain accurate patient lists, and follow up appointments and charting
Maintains an updated inventory of all office equipment and supplies and picks up materials at designated area
Qualification
Required
High School Diploma or GED or equivalent
2 years of experience working in a mental health environment as receptionist or intake personnel
Knowledge of general office machines, telephone systems, fax machine, PDF operations, and other information systems
Sensitivity to the needs of persons with disabilities
Ability and willingness to work cooperatively with others
Maintains a high degree of discretion when dealing with confidential information
Must exercise a high degree of confidentiality
Preferred
Bilingual / Bicultural (Spanish / English)
Fluent in the use of Microsoft Word, Excel, and other applications
Benefits
Health Insurance through Independence Administrators or $100/moth reimbursement with proof of current insurance
Vision and Dental Plans through SunLife
Basic Life Insurance (100% Employer Funded)
403B Retirement Plan with Company Contribution
Flexible Spending Accounts for Health, Childcare, and Public Transportation expenses
Employee Assistance Program including free counseling, trainings, webinars, and other resources
Could be eligible for the Public Service Loan Forgiveness Program as APM is a non-profit
Voluntary Plans include Accident, Critical Illness, and Hospital Indemnity
Short-term and Long-term Disabilities
Employee Referral Program
20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies
12 Days of Paid Holidays
Company
Asociacion Puertorriquenos en Marcha
APM is a Latino-based health, human services, community and economic development non-profit organization serving the Philadelphia area.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Manuel Delgado
Chief Operating Officer
Company data provided by crunchbase