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CVS Health · 1 month ago

Learning Solutions Architect

Hartford, CT

Full-time

Hybrid

Mid, Senior Level

$66K/yr - $146K/yr

5+ years exp

CVS Health is a leading health solutions company dedicated to transforming health care. The Learning Solutions Architect role focuses on designing and delivering innovative training programs while driving continuous improvement and collaboration across business units.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Innovation in Learning Modalities and Work Design: Identify and implement forward-thinking learning approaches that extend beyond current modalities. Explore and apply emerging technologies and methods to enhance engagement, accessibility, and impact. Advocate for and experiment with new ways of working—such as design thinking, rapid prototyping, and collaborative co-creation—to accelerate innovation and improve outcomes

Continuous Improvement: Proactively identify and implement efficiencies in design processes to eliminate waste and enhance the quality of training materials. Monitor and report on the impact of these efficiencies and operationalize improvements

Stakeholder Management: Build and maintain strong relationships with business partners, subject matter experts, HR partners, and Enterprise Training colleagues across business units. Co-lead stakeholder engagement and alignment efforts in partnership with the designated business unit Learning Strategist to ensure training strategies reflect prioritized business needs

Learning Needs Assessment: Co-lead the assessment of training and performance needs in collaboration with the aligned business unit Learning Strategist. Conduct comprehensive analyses to identify gaps and expectations for target populations, leveraging data-driven insights to inform learning strategies and solution design

Instructional Design: Apply formal instructional design methodologies to create sophisticated, performance-focused learning solutions. Design experiences that may include—but are not limited to—eLearning, instructor-led training, immersive simulations, mobile learning, and other innovative formats. Develop storyboards and materials that align with adult learning theory and instructional design standards

Project Management: Manage multiple complex projects simultaneously, ensuring deadlines and performance needs are met. Employ Agile methodologies such as iterative design sprints and cross-functional collaboration to streamline processes and enhance execution

Quality Assurance: Ensure a high-quality product through application of and compliance with CVS writing and technical standards. Incorporate feedback from stakeholders and participants to continuously improve training content

Collaboration and Communication: Partner with Enterprise Training teams to maintain enterprise-wide learning standards and reporting requirements. Clearly communicate project objectives and progress to ensure transparency and alignment

Technical Acumen: Use authoring tools such as Articulate Storyline 360, Vyond, Audition, Photoshop, Premiere Pro, and After Effects to create eLearning and multimedia courses, as well as facilitator and participant guides. Upload courses into LMS and/or LXP platforms in accordance with technical and assignment requirements, including SCORM packaging and metadata tagging

Qualification

Instructional DesignELearning Authoring ToolsAgile MethodologiesPerformance-Based DesignTechnical AcumenProject ManagementData Visualization ToolsSix Sigma CertificationCollaborationCommunication

Required

Experience in applying performance-based instructional design methodologies, adult learning principles, performance consulting, and education media

5+ years of instructional design experience

2+ years eLearning authoring tools, including Articulate Storyline 360, Audition, Photoshop, and Premiere Pro

Familiarity with Agile methodologies and experience in identifying process efficiencies

Proven ability to convert raw content into structured storyboard formats

Experience working in a large, matrixed organization and collaborating across business units

Ability to translate business strategy into learning strategy

Preferred

Experience with data visualization tools (e.g., Power BI, Tableau) is a plus

After Effects is a plus

Vyond is a plus

Six Sigma green belt certification is a plus

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Paid time off

Flexible work schedules

Family leave

Dependent care resources

Colleague assistance programs

Tuition assistance

Retiree medical access