Chastang Ford · 2 months ago
Cummins Certified Mobile Service Technician
Chastang Ford is seeking a Cummins Certified Mobile Service Technician to join their growing team. The role involves traveling to customer locations to perform basic service needs and recalls, ensuring an exceptional customer experience and effective communication with dealership staff.
Automotive
Responsibilities
Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
Engage with many different customers each day and represent the dealership while being calm and responsive
Organize and prepare for the day’s appointments and be excellent at time management
Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
Accurately document vehicle repairs/work performed on the repair order
Stay informed of Ford technical bulletins and complete required training
Able to work occasionally in challenging weather conditions
Able to drive and maintain a company vehicle responsibly
Take pride in the role and bring a start-up mentality to growing the business
Qualification
Required
High School diploma or equivalent training
Cummins Certification Required (or credits towards certification)
Service Technician experience required
Detail-oriented and organized
Requires little or no guidance on jobs
Valid driver license
Strong use of technological devices including tablets
Must be able to perform physical tasks and lift up to 100 pounds
Preferred
B-level or higher qualifications
ASE or other OEM certifications a plus
Benefits
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule