First Citizens Bank · 2 days ago
Demand Management Analyst III - Enterprise Digital
United States
Full-time
Remote
Mid Level
$85K/yr - $115K/yr
3+ years expFirst Citizens Bank is seeking a Demand Management Analyst III for their Enterprise Digital team. This role is responsible for managing the end-to-end intake review process for requests across the organization, ensuring proper documentation, routing, evaluation, and tracking through to approval and delivery.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Establish Demand Management Process: Help create demand management and intake processes, templates, and workflows to drive efficiency and consistency
Manage Intakes: Manage the intake workflow for technology and product feature requests from initial submission through routing and approval
Coordinate Cost & Resource Estimation: Partner with technology and delivery teams to gather cost estimates and resource requirements to inform prioritization and funding decisions
Facilitate Stakeholder Coordination: Lead intake review sessions with business and technology stakeholders and ensure timely resolution of open items
Track Demand Pipeline & Reporting: Maintain dashboards and reports on overall demand, budget and capacity utilization, status, and other key metrics to provide regular updates to leadership
Create Project Artifacts: Help develop project charter documents, budget and resource forecasts, and leadership decks to communicate scope, cost estimates, resource requirements, delivery timelines and benefits
Qualification
Required
Bachelor's Degree and 4 years of experience in Analytics, or Modeling, or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, or Modeling, or Reporting
3-5 years of experience in business analysis, product management, project management, or other operations roles
Experience with product and project management tools, including Jira and Confluence
Advanced proficiency in Excel (data analysis and visualization, financial modeling, pivot tables, etc.)
PowerPoint and presentation skills for stakeholder communications and reporting
Strong aptitude for learning new systems and tools quickly
High degree of autonomy and comfort operating in ambiguous, unstructured environments
Exceptional organizational skills and attention to detail
Ability to manage multiple priorities and deadlines simultaneously
Collaborative approach to working across diverse teams and functions
Process-oriented mindset with focus on continuous improvement
Preferred
Experience in financial services, banking, or technology environments
Relevant certifications (Agile, PMP, Six Sigma) a plus
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Greg Smith
Chief Information and Operations Officer
Recent News
2025-12-22
2025-12-21
Company data provided by crunchbase