City National Bank · 1 day ago
Supervisor Mortgage Support- Insurance
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$72K/yr - $115K/yr
5+ years expCity National Bank is a financial institution founded in 1954, dedicated to helping clients and communities flourish. The Mortgage Support Supervisor role involves leading a team of specialists in mortgage support tasks, ensuring compliance with policies, and managing team performance to meet departmental goals.
BankingFinanceFinancial Services
Responsibilities
Validate hazard and flood insurance policies: Lead the review process to confirm that hazard and flood insurance policies meet the bank’s criteria, including coverage adequacy and regulatory compliance
Authorize condition clearances: Review and approve condition clearances within delegated authority, ensuring accuracy and compliance with bank policies and regulatory guidelines
Responsible for effectively managing the team pipeline to ensure all departmental SLA’s are met and/or exceeded
Responsible for training, motivating and counseling staff and holds every colleague on their team accountable for results including compliance and all metrics set forth by management
Ensures all colleagues on their team operate in accordance with the established workflow
Serves as a single point of contact for all escalated matters
Develop relationships with other leaders and staff to promote a positive and customer centric environment
Monitor and assess team performance and activities
Other duties as/or assigned by management
Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded
All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement
Qualification
Required
Minimum 5 years of mortgage experience including management in a mortgage banking company or related financial institution required
Minimum 5 years of experience working with FNMA/FHLMC guidelines and standard industry guidelines required
Minimum 5 years of experience of state and federal lending regulations (e.g. Respa, Reg Z, Ecoa, State Fair Lending) required
Preferred
Bachelor's degree preferred
Empower LOS preferred
Must be detailed oriented and possess management skills with emphasis on planning, organization and scheduling
Excellent verbal and written communication skills sufficient to interact with staff, internal and external contacts
Proficient computer skills with experience using Microsoft Office Suite and Empower LOS
Very good analytical skills are beneficial
Ability to pay close attention to detail, and work under deadlines
Benefits
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Company
City National Bank
City National Bank offers a full complement of banking, trust and investment services. It is a sub-organization of City National.
1001-5000 employees
H1B Sponsorship
City National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (78)
2023 (145)
2022 (93)
2021 (107)
2020 (62)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Howard Hammond
CEO City National Bank
Fiyaz Khan
Senior Vice President, Structured Products
Recent News
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