Customer Technical Support Specialist -Help Desk jobs in United States
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Watershed Security · 4 weeks ago

Customer Technical Support Specialist -Help Desk

Watershed Security is a Veteran Owned Small Business specializing in Cybersecurity and Government Contracting. They are seeking a Customer Technical Support Specialist to support the Naval Surface Warfare Center in Dahlgren, VA, requiring experience in help desk support and a Secret Clearance.

Cyber SecurityInformation TechnologyProject Management
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Growth Opportunities
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Qualification

IAT II certificationBMC’s RemedyServiceNowHelp Desk SupportCommunication skillsInterpersonal skills

Required

High School Diploma or GED
IAT II, must have one of the following or higher CCNA Security; CySA+, GICSP, GSEC, Security+CE, SSCP
2 years of professional experience in Industry, Federal or DoD Help Desk Support
Clearance Level: Active Secret Clearance or higher
Ability to work on-site in Dahlgren, VA
Ability to travel up to 10%
BMC's Remedy or ServiceNow
Excellent communication and interpersonal skills

Benefits

Medical and dental benefits
Educational reimbursement
401K plans with matching
15 days of PTO to start
11 paid holidays per year

Company

Watershed Security

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Watershed Security offers project management, IT engineering, sound management, information assurance and cybersecurity services.

Funding

Current Stage
Early Stage
Company data provided by crunchbase