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AccentCare · 3 weeks ago

Clinical Operations Coordinator NEH

Brooklyn, NY

Full-time

Onsite

Entry Level

$21/hr - $23/hr

1+ years exp

AccentCare is dedicated to reimagining care in corporate healthcare, focusing on providing world-class patient care. The Clinical Operations Coordinator will be responsible for creating nursing schedules, tracking documentation, and resolving patient issues to ensure timely and effective care delivery.

Hospital & Health Care

Responsibilities

Create nursing schedules to ensure that all case openings, recertification visits and supervisory visits are done on a timely basis. Verify schedules with patients and nurses. Follow up and handle changes as needed. Cluster cases wherever possible

Track nursing documentation (assessments, supervision, medical reconciliation, emails from contracts, etc.) and follow up on any missing items. Ensure timely completion of documentation. Save documentation it to the common drive, print it out and place it in the proper file, update the reports with any code changes (TALS, flood zone, falls program, etc.). Give any doctor’s orders to the MD Coordinator. Check the OPS system to see if there are any re-starts, transfers, changed cases, emergency visits

Handle phone calls for nurses with case managers, physicians, other providers and/or family members to resolve patient issues (ie: inform doctor of new cases that have come to us). Check emails from OPS team, patient care coordinators

Provide translations when necessary. Follow up with contracts on any questions. File all information. Produce Nurse Productivity Report, based on points system, and submit to the QAPI department. Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards

Maintain a commitment to the values and mission of AccentCare. Additional responsibilities as assigned by one’s supervisor or other manager related to the position/department