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Burtch Works · 1 week ago

Head of Data & Analytics - Group Benefits

New York, NY

Full-time

Hybrid

Director/Executive

$230K/yr - $245K/yr

15+ years exp

Burtch Works is a leading global financial services company providing insurance and asset management solutions. They are seeking an experienced Head of Data and Analytics to lead their newly consolidated Data and Analytics organization, focusing on transforming technology teams into business-driven entities while overseeing D&A efforts across various domains.

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Responsibilities

Executive Leadership: Serve as a vital member of the extended Employer leadership team for National, Regional and Small Business Solutions accounts, participating in strategic planning and goal setting. Build strategic partnerships with key business, technology and other leaders across the enterprise

Team Development & Cultural Transformation: Lead the cultural shift from traditional technology-focused data team to a business-outcome-driven mindset. Develop training programs for domain knowledge and communication skills. Redesign performance metrics to emphasize business impact and stakeholder satisfaction

Domain Leadership: Act as the D&A liaison to business leadership and stakeholders for all data products and deliverables related to Sales, Broker, Finance & Small Business Solutions domains. Identify and collaborate with all required stakeholders to design effective and scalable data platforms for these domains

Initiative Delivery: Co-develop and execute the data and analytics roadmap for Sales, Broker and Finance domains, aligned with business objectives and enterprise data strategy. Direct the evolution of data platforms and solutions for customers, brokers and external data partnerships

Data Infrastructure Modernization: Lead modernization and expansion of current data infrastructure, pipelines and logic. Establish go-to data platforms for Sales, Broker & Finance data domains for all analytical and reporting needs, including data lakes and data hubs

Salesforce Data Architecture: Design, integrate, and manage data architecture and quality within the Salesforce platform to ensure that data-driven initiatives fully support business strategy and operations. Lead data integration efforts between enterprise systems and Salesforce. Oversee data migration, transformation, engineering, and dashboarding activities

Reporting and Analytics: Provide reporting and analytics capabilities, including self-service analytics. Develop and deliver a variety of dashboards with built-in self-service capabilities that provide critical KPIs to create high business value. Work with various business stakeholders to understand their data needs and challenges

Governance and Data Expertise: Establish governance frameworks for data modeling, metadata, data quality and related regulatory compliance. Create D&A-side data owners and data stewards with expertise in Sales and Broker domain knowledge who function as data community leaders

Global Team Management: Fully integrate a global team spanning U.S. and India-based employees across multiple locations, plus consulting resources. Drive consistent culture and performance standards to maximize effectiveness. Design career development paths for high-potential talent

Proactive Innovation: Proactively identify and propose data-driven solutions to business challenges, leading analytics organization beyond traditional service provider role to become strategic innovation partner driving business transformation

Qualification

Data analytics leadershipSalesforce platformsData engineeringBusiness Intelligence toolsSQLData governanceData hub/lakehouse solutionsStakeholder managementExecutive communicationCultural transformationHIPAAHadoopMS AzureAdvanced certifications

Required

B.S. degree in Computer Science or related quantitative field

15+ years of progressive experience in data analytics leadership

10+ years building and leading teams in Group Benefits, with depth in working with internal and external Broker, Finance and Sales data

10+ years of experience with complex production data hub/lakehouse solutions

10+ years of experience with Salesforce platforms, preferably in data integration, architecture or engineering roles

Expertise in data engineering, data governance, reporting, business intelligence, and Data/ML Ops

Proficiency in SQL

Expertise in Business Intelligence tools (Tableau, PowerBI, etc.)

Proven track record of leading analytics teams and delivering business value via creative data solutions while interacting with many stakeholders in a complex organization

Excellence in stakeholder management and executive communication

Understanding of legacy insurance platforms and modernization initiatives

Knowledge of HIPAA and other relevant consumer data regulations

Willingness to travel 10-20% for stakeholder meetings, office location visits and industry conferences