Troon · 1 day ago
Membership and Marketing Director
Beachwood, OH
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expTroon is seeking a dynamic and experienced Membership & Marketing Director for Beechmont Country Club, which is the premier private golf and country club in greater Cleveland. The role involves developing and executing marketing strategies to enhance the club's brand awareness and managing membership onboarding and retention efforts.
Responsibilities
Drives the content development and facilitates production of all membership related materials, including but not limited to prospecting, onboarding, and retention efforts
Leads the content, production/packaging, and delivery of a thorough and accurate onboarding of every new member, ensuring that:
The process follows a structured plan
The materials are professionally presented
The orientation agenda includes key department leads
The member gains an understanding of every element of the club
Leads the marketing efforts such as paid digital efforts, synagogue and new homeowner outreach initiatives, realtor relations, etc
Manages Beechmont CC social media platforms (Facebook, Instagram, LinkedIn, YouTube) and ensures delivery of consistent, high quality and engaging content; reflective of the Beechmont CC brand
Develops a communication plan that outlines all Club communications from emails to newsletters
Designs and executes a monthly Club newsletter that features content from each department
Engaged with the Beechmont CC App and website platforms
Contributes to the overall success of the club and community by consistently interacting with members, coworkers, and management with a positive attitude and focus on culture of hospitality, leadership, and mutual respect
Attend Club committee meetings as assigned by the GM/COO
Works with other department heads on special projects assigned by the GM/COO
Other duties and jobs may be assigned as needed by the GM/COO
Qualification
Required
Microsoft Office (Publisher, Excel, Outlook, PowerPoint, and Word)
Excellent oral and written communication skills
Creative with an eye for design
Strong organizational skills: time management, attention to detail, ability to self-start
Able to multi-task and produce high-quality results with strict deadlines
Team player: ability to work cooperatively with other departments, committees, and Board to attain club goals
Proficient on social media platforms; experience with ad creation is preferred
Able to work well under pressure and balance multiple priorities and assignments
Strong team-building skills including the ability to lead, cooperate, motivate, and contribute as part of a team with representatives from multiple disciplines
Has a proven record of showing empathy with members' needs and communicating policy in a positive manner
Excellent verbal and written communication skills
Verifiable strength in working closely with management to develop and execute the club's vision
Exhibit excellent organizational, technological, and time management skills
Member-focused; delighted to meet the expectations and requirements of members and their guests
Possess high energy and genuine desire to interact actively with the membership on a professional and hospitable level
A keen eye for detail and driven by data
Works well and is well respected by others
Career-driven and enthusiastic about the industry
Entrepreneurial spirit to create innovative programs while respecting current desires and traditions
Bachelor's degree from four-year college or university, preferably in a marketing/communications program; or five years related experience and/or training; or equivalent combination of education and experience
Ability to read and speak English is required in order to perform the duties of the job
Preferred
Proficient on social media platforms; experience with ad creation is preferred
Familiarity with Jonas system software is preferred
Familiarity with Adobe InDesign and Photoshop is preferred
Benefits
Comprehensive benefits package administered by Troon that includes, among others, options for medical, dental, vision, supplemental medical, basic life & AD&D insurance, and 401(k) plan.
Paid Time Off (PTO) per company policy
Professional development allowance
Company
Troon
Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tim Schantz
Chief Executive Officer
Geoffrey Fisher, CPA
Chief Financial Officer
Recent News
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