West Pharmaceutical Services · 9 hours ago
Director, Quality Programs
Jersey Shore, PA
Full-time
Hybrid
Director/Executive
10+ years expWest Pharmaceutical Services is a dedicated team focused on improving patient lives through innovative healthcare solutions. The Director, Quality Programs will serve as a strategic partner to develop new product platforms and conduct process improvements for advanced manufacturing products, ensuring quality controls and compliance throughout the product life cycle.
BiotechnologyHealth CareIndustrialManufacturingPackaging ServicesPharmaceutical
Responsibilities
The primary responsibility for this role is to collaborate with Elastomers & Primary Containment Leadership in driving global harmonization and enhancement of advanced manufacturing processes and product quality. This entails identifying best practice solutions, harmonize the processes, implement the processes and ensure sustainment of these processes
Lead the identification of risks and opportunities for improvements regarding elastomers & metal production processes and quality controls across all adavanced manufacturing sites and work with all levels within the organization including SMEs in leading, establishing and executing a strategy for improvement
Evaluate existing Quality processes to identify discrepancies and areas for harmonization
Conduct thorough analysis to understand the impact of different practices
Create and execute implementation plans for transitioning to harmonized processes including training
Drive and embed a preventive action culture via root cause investigation, using risk assessments in collaboration with Engineering and Operations
Maintain compliant and state-of-the-art control processes, equipment and methods
Participate in steering committees and project teams which originate from supplier, customer and manufacturing facilities
Support and at times lead business initiates such as harmonization of control strategies, implementation of system enhancements, and execution of strategic initiatives like Annex 1
Lead customer projects related to strategic initiatives like contamination reduction program /Annex 1
Working with the QA Managers, develop a strategy within the advanced manufacturing sites to embrace trending and tracking rules against selected process parameters, quality attribute and variable data
Enhance customer relationships by improving quality performance across key indicators
Strengthen the Quality Culture of the advanced manufacturing sites by leading cross functional Quality Culture assessments at the sites and support site SLT by establishing appropriate action plans
Provide guidance to the sites in case of major quality events including customer communication related to elastomers & metal products
Identify best practices and ensure roll out to relevant sites
Coach and direct teams to apply correct approach /DMAIC tools for improvement projects
Train out when needed and lead by example as required
Qualification
Required
Bachelor's Degree Engineering or Applied Sciences or equivalent experience required
10+ years of experience in leadership and management at a senior level in a relevant or associated business environment
10+ years of experience in quality project management / leadership position experience in a high volume Medical Device / Pharmaceutical environment
Ability to multi-task, work under time constraints, problem solve and prioritize
Must be able to maintain confidentiality and resolve conflicts
Ability to enter cleanrooms in the required gowning/garments
Preferred
Master's Degree preferred
Lean Sigma trained with a proven track record of leading multiple value-add programs
Excellent leadership and organizational skills
Result driven with strong ability to influence key stakeholders
Good presentation skills
Must be able to organize and prioritize tasks, must be detail orientated and self-motivated
Must have excellent written and verbal communication skills. Must be able to work in a fast paced environment
Must have in-depth knowledge of West's products, processes, systems, quality regulations and customer requirements
Benefits
Relocation is provided for this opportunity.
Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
Company
West Pharmaceutical Services
West Pharmaceutical Services is a manufacturer of technologically advanced containment and delivery systems for injectable medicines.
5001-10000 employees
H1B Sponsorship
West Pharmaceutical Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (24)
2023 (18)
2022 (26)
2021 (17)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Eric Green
Chairman, President, and CEO
Atul Patel
Vice President, Devices & Delivery Systems
Recent News
2026-01-20
Company data provided by crunchbase