Apply on Employer Site

Harvard T.H. Chan School of Public Health · 3 days ago

Lead Salesforce Developer

United States

Full-time

Remote

Senior Level, Lead/Staff

5+ years exp

Harvard T.H. Chan School of Public Health is a world-renowned institution dedicated to advancing public health through research and education. They are seeking a Lead Salesforce Developer to provide technical direction for the CRM group and lead the design and development of a major upgrade to their Salesforce environment.

Higher EducationMedicalTraining

No H1B

Responsibilities

Lead the design, development, and implementation of a major Salesforce upgrade supporting the School’s non-degree education transformation initiative

Architect and manage Salesforce solutions across multiple orgs using Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud Account Engagement (Pardot)

Define and uphold technical and architectural standards, coding best practices, and integration patterns

Evaluate new Salesforce releases and third-party solutions to identify opportunities for improvement and innovation

Maintain and enhance the School’s SAML Single Sign-On (SSO) configurations for Experience Cloud sites and other Harvard systems

Translate complex business and functional requirements into robust Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and APIs

Manage the full software development lifecycle, including version control, automated testing, CI/CD pipelines, and release management

Design and manage integrations with enterprise and external systems using tools such as OwnBackup, FormAssembly, Nintex DocGen, and UPay TouchNet

Oversee data modeling, automation, and system configuration across multiple orgs to ensure security, performance, and scalability

Lead and mentor CRM team members, fostering a collaborative and technically rigorous environment

Partner closely with business analysts, administrators, and stakeholders across academic and administrative units

Serve as the technical point of contact for Salesforce and related CRM technologies across the School

Maintain thorough system documentation, including architecture diagrams, release notes, and configuration guides

Ensure compliance with Harvard’s information security, privacy, and accessibility standards

Manage and reduce technical debt through disciplined development and lifecycle management

Qualification

Salesforce developmentSalesforce architectureApexLightning Web ComponentsSalesforce certificationsData privacy complianceGit-based version controlAgile project managementAnalytical skillsCommunication skillsProblem-solving skills

Required

Minimum of five years' post-secondary education and/or relevant work experience

At least 5 years of Salesforce development experience, including 2+ years in a lead or senior developer role

Experience in higher education, research administration, or nonprofit organizations

Experience leading remote teams and working in Agile or hybrid project environments

Salesforce Platform Developer, Application Architect, or System Architect certifications

Familiarity with third-party Salesforce integrations including OwnBackup, FormAssembly, Nintex DocGen, and UPay TouchNet

Understanding of data privacy and compliance frameworks such as FERPA, GDPR, and HIPAA

Expertise in Apex, Lightning Web Components (LWC), SOQL/SOSL, Flows, and Salesforce APIs

Experience working with Service Cloud, Experience Cloud, and Marketing Cloud Account Engagement (Pardot)

Strong understanding of Salesforce architecture, security, and identity management, including SAML SSO

Proven experience managing multiple Salesforce orgs and complex integrations

Proficiency with Git-based version control and CI/CD tools (e.g. GitHub Actions)

Excellent analytical, communication, and problem-solving skills

Benefits

Generous paid time off including parental leave

Medical, dental, and vision health insurance coverage starting on day one

Retirement plans with university contributions

Wellbeing and mental health resources

Support for families and caregivers

Professional development opportunities including tuition assistance and reimbursement

Commuter benefits, discounts and campus perks

Company

Harvard T.H. Chan School of Public Health

Harvard School of Public Health brings together dedicated experts from many disciplines to educate new generations of global health leaders. It is a sub-organization of Harvard University.

Founded in 1913

Boston, Massachusetts, USA

1001-5000 employees