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EngageMED Inc. · 4 weeks ago

Receptionist- Hot Springs Float Pool

North Little Rock, AR

Full-time

Onsite

New Grad, Entry Level

0+ years exp

EngageMED Inc. is a healthcare organization seeking a Receptionist to provide general administrative support in the patient intake process. The role involves tasks such as patient check-in, appointment scheduling, and ensuring compliance with clinic policies.

ConsultingFinancial ServicesRecruitingWeb Development

Responsibilities

Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance

Answer phone calls and direct them appropriately

Schedule appointments according to office guideline

Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts

Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record

Prepare charts for patient appointments making sure all necessary information is complete

Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments

Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records

Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment

Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications

Perform other duties as assigned

Qualification

Customer service skillsInsurance billingProficient computer skillsOrganizational skillsTime management skillsService orientationTeamwork orientationCommunication skillsGrowthWork ethic

Required

High school diploma or equivalent required

Knowledge of insurance authorization/billing requirements

Demonstrate strong customer service and communication skills

Organizational and time management skills

Proficient computer skills

Knowledge of clinic procedures and regulatory requirements

Possess a strong work ethic and a high level of professionalism

A team player who handles multiple projects simultaneously in a fast paced environment

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages

Preferred

0-1 year healthcare experience preferred

Company

EngageMED Inc.

Our mission at EngageMED is to provide innovative, value-based practice management and revenue cycle services to providers we engage throughout the state of Arkansas.

Founded in 1995

North Little Rock, Arkansas, USA

501-1000 employees