Lam Research · 3 days ago
Field Service Engineer 4
Manassas, VA
Full-time
Hybrid
Senior Level
6+ years expLam Research is a leading company in customer support for semiconductor equipment. As a Field Service Engineer, you will provide on-site repair and maintenance services, ensuring operational excellence and customer satisfaction while collaborating with various teams.
CleanTechManufacturingSemiconductor
Responsibilities
Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites
Analyze, troubleshoot, conduct diagnostics, isolate issues, and solve problems across a broad range of Lam products to the component level to minimize downtime, system interruptions, and equipment malfunctions
Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification
Perform field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer
Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction
Partner directly with customer at a management and engineer levels, run customer meetings, measure customer trust, and lead improvement programs
Transparently discuss opportunities and challenges with customer to increase trust
Provide technical instruction, leadership, and mentoring for more junior engineers
Coach and delegate to more junior employees to ensure project completion on time
Qualification
Required
Bachelor's degree in Electronics, Engineering, or related field and 8+ years of experience; or Master's degree with 6+ years; or equivalent work experience
Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment
Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals
Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit
Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods
Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed
Preferred
Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite
Communication skills, both written and verbal, in English
Solid analytical, problem solving, and decision-making skills
Benefits
Our Perks And Benefits
A comprehensive set of outstanding benefits
Company
Lam Research
Lam Research supplies wafer fabrication equipment and services to the worldwide semiconductor industry.
10001+ employees
H1B Sponsorship
Lam Research has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (242)
2024 (239)
2023 (170)
2022 (216)
2021 (242)
2020 (182)
Funding
Current Stage
Public CompanyTotal Funding
unknown1984-05-11IPO
Leadership Team
Tim Archer
President and CEO
Rick Gottscho
Exec VP and CTO
Recent News
2026-01-05
2025-12-30
Company data provided by crunchbase