United Airlines · 4 days ago
Sr Manager - IT Appl Dev
Chicago, IL
Full-time
Hybrid
Senior Level, Lead/Staff
$137K/yr - $179K/yr
8+ years expUnited Airlines is seeking a Senior Engineering Manager to join their new product and engineering team. The role involves leading a high-performing team to deliver enterprise-grade profile services and AI-ready data capabilities, while managing multiple technology projects and collaborating with business partners to define product strategies.
HospitalityIn-Flight EntertainmentService IndustryTransportationTravel
Responsibilities
Lead and manage team responsible for designing, developing, and maintaining cloud-based application/s
Lead a portfolio of technology projects to ensure delivery of work requests and projects are within committed budget, on schedule, and the quality of individual projects meets the overall department performance goals
Manage multiple vendor development teams assigned to projects and core support
Understand and partner with United business and DT leadership teams along with product SMEs to define the end-state vision, goals, and strategy of the product and create multi-year product development strategy and tactical plans
Share knowledge and collaborate to come up with effective and innovative solutions to problem
Engage, collaborate and partner with stakeholders, technical and business, to understand business requirements and user expectations, and lead the development of solutions that meet functional and technical requirements
Aligning with business partners on delivery success criteria and ensuring technology solutions follow architectural standards
Provide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting and quarterly resource planning review
Identify technical obstacles early and work closely with the team to find creative solutions
Responsible for escalating, assisting and follow-through on resolution of issues related to delivery of technology solutions
Ensure best practices for Agile methodologies are implemented, and continuous improvements are made, as needed
Ensure adherence to code scanning and other security protocols are adhered to during development and release
Empower, coach, and develop team members
Promote a culture of learning
Establish team and individual’s goals including performance reviews and career and performance plans
Perform short and long-term resources (internal and external) planning to ensure the proper number of resources and right skills are available to meet project goals and schedules
Assess and recommend improvements to the organization structure, roles, and responsibilities
Qualification
Required
Bachelor's degree in Information Technology, Software Engineering, Computer Science, Mathematics or related field
8+ years in software engineering with 3-5 years in engineering management or technical leadership
Excellent leadership, communication, and interpersonal skills
Deep experience building customer facing solutions, and/or data platforms like CDP
Strong understanding of graph databases (AWS Neptune, Neo4j) and how graph relationships can enhance personalization and AI
Deep experience building and managing large-scale distributed systems built on microservices, and even-driven architectures supporting high-throughput low-latency APIs
Excellent architectural judgement with AWS cloud native experience
Ability to thrive in a cross-functional, product-driven environment with complex customer-centric use cases
Strong backend engineering foundation in one of the modern programming language such as Java, Python or C#
Preferred
Master's degree in Computer Science or Software Engineering
Passion or experience in Agentic AI, contextual engines, or intelligent decisioning systems
Benefits
Medical
Dental
Vision
Life
Accident & disability
Parental leave
Employee assistance program
Commuter
Paid holidays
Paid time off
401(k)
Flight privileges
Company
United Airlines
United Airlines is an aviation company that provides information on reservations, bookings, and travel services online.
10001+ employees
H1B Sponsorship
United Airlines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (10)
2023 (19)
2022 (11)
2021 (10)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-01-25IPO
Leadership Team
Mike Leskinen
EVP, Chief Financial Officer
Deneen DeFiore
Vice President & Chief Information Security Officer
Recent News
2026-01-06
Business Insider
2026-01-06
Company data provided by crunchbase