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SouthState Bank · 3 days ago

Sr. Teller- St. George, SC

St George, SC

Full-time

Onsite

Mid, Senior Level

3+ years exp

SouthState Bank is a trusted financial partner known for combining personal relationships with forward-thinking solutions. The Senior Teller is responsible for managing customer transactions efficiently while ensuring compliance with banking regulations and fostering customer relationships through service excellence.

BankingFinanceFinancial ServicesLendingWealth Management

Responsibilities

Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards

Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered

Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position

Presents a neat and professional personal appearance, in accordance with bank policy

Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act

Develop a strong understanding of customer-facing technology with the ability to discuss with and enroll customers in self-service options

Processes transactions for savings, checking, and loan accounts

Maintains a neat and orderly work area

May assist in guiding and training new tellers

May allow customers access to safe deposit boxes

Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures

Sells certified checks within assigned limits

Balances transactions daily

May service/balance ATM

May utilize the branch capture system

Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow

Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices

Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed

Additional Responsibilities will include Branch Operational Responsibilities including vault and cash management duties as well as potentially coaching and mentoring other tellers

Other duties as assigned

Qualification

Cash HandlingCustomer ServiceSalesBanking RegulationsInterpersonal SkillsComputer SkillsEnglish ProficiencyLeadership Skills

Required

Minimum of 3 years' experience or demonstrated expertise and quality performance in all levels of the Teller job function as well as demonstrated leadership skills

Education: High School diploma or equivalent

Experience: Cash Handling, Sales, Customer Service; Previous banking experience preferred

Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English