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SouthState Bank · 1 day ago

Loan Operations Sr Specialist II (Special Projects)

Charleston, SC

Full-time

Hybrid

Mid, Senior Level

3+ years exp

SouthState Bank is a trusted financial partner known for its commitment to community and customer success. The Loan Operations Sr Specialist II will manage special initiatives and projects within the Loan Operations Department, ensuring compliance and maintaining high standards of accuracy in loan processing and related functions.

BankingFinanceFinancial ServicesLendingWealth Management

Responsibilities

Assist in managing through Loan Ops special projects and remediations

Balance workloads within Loan Operations in areas that are short staffed or experiencing high volumes

Perform all critical job functions within Loan Operations as needed to balance workloads within Loan Operations in areas that are short staffed or experiencing high volumes. This includes reviewing loan documentation and boarding new, renewed and modified loans to the servicing system; performing servicing maintenance on loans; processing incoming payments; track insurance; performing escrow servicing tasks; releasing collateral on paid out loans

Review and update departmental procedures and assist management with process improvements

Review and maintain various departmental reports in order to identify trends or areas of concern

Serve as a subject matter expert and train/cross-train employees; identify cross-training needs within each area

Participate in conversion related activities as needed. This will include data collection, process discussions, data mapping, testing phases, production conversion, and post-conversion monitoring, etc

Actively engages in personal development by identifying and pursuing resources needed to improve performance

Keep abreast of industry trends and regulations, identify changes affecting the department and take appropriate action, notify staff of internal operational changes

Responsible for organizational integrity and business ethics as it relates to this position

Ensure compliance of South State Holdings, Inc. Code of Business Conduct and Ethics and other operating policies and procedures. Completes compliance training, adheres to all anti-money laundering guidelines and procedures and all regulatory requirements

Perform other related job duties and special projects as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Qualification

Loan Operations experienceFiServ Premier SystemsLoan servicing functionsExcel proficiencyPowerPoint proficiencyWord proficiencyVisio proficiencyAnalytical skillsCommunicationInterpersonal skillsOrganizational skillsAttention to detail